Mechanical/Electrical Engineer, Lead Specialist, VI (Day Shit Role)

TN United Kingdom; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An innovative firm is seeking a Lead Critical Facilities Engineer to enhance operations within their Data Centres. This role is ideal for a proactive individual who excels in technical leadership and customer interaction. You will engage with stakeholders to improve operational performance while managing complex projects and incidents. The position requires strong organizational skills and the ability to mentor team members. Join a forward-thinking company that values collaboration and technical expertise, offering a dynamic work environment where your contributions will shape the future of operations.

Qualifications

• Proven ability to act as a technical lead during incidents.
• Strong organisational skills and experience in planning projects.

Responsibilities

• Support daily operations and coordination as a technical lead.
• Manage project timelines and vendor communications.

Skills

Project Management

Technical Leadership

Customer Communication

Incident Management

Vendor Management

Education

Bachelor's in Engineering

Professional Certifications

Job description

Social network you want to login/join with:

Mechanical/Electrical Engineer, Lead Specialist, VI (Day Shift Role), London

Client:

Equinix

Location:

London, United Kingdom

Job Category:

-

EU work permit required:

Yes

Job Reference:

e0277179d33f

Job Views:

3

Posted:

10.05.2025

Expiry Date:

24.06.2025

Job Description:

Description

We are excited to announce an incredible opportunity for a highly skilled specialist to join our Operations team as a Lead Critical Facilities Engineer (CFE Level VI). This day-time role is perfect for someone eager to contribute to the development of innovative concepts and techniques within our Data Centres. As an ambassador for your site and the Campus, you will proactively engage with all levels of UK and Global stakeholders to continuously improve our critical facility operational performance and customer experience.

Do you thrive on tackling complex assignments? Are you equipped with the skills and self-motivation necessary for independent action? If so, you could be the key player we’re looking for! In this position, you will support our team while driving change and developing new ideas that will shape the future of our operations.

Role Scope:

• Management Structure & People Management: Supports IBX manager and site supervisors in daily operations and coordination. Acts as second port of call when IBX manager or supervisor is unavailable.

Site Operations & Project Involvement

• Heavily involved in site phase build activities and switching schedules to meet project requirements.
• Responsible for writing, planning, and scheduling major project work and liaising with vendors.
• Coordinates project timelines, secures vendor dates, and ensures customer notifications are issued.

Customer Interaction

• Acts as customer-facing representative alongside the CFE supervisor/manager.
• Attends and contributes to Customer MBRs and key customer meetings.
• Acts as an escalation point during major incidents.

Incident Management

• Provides technical support during incidents — directs team to failed components and guides response.
• Supports the incident management process, collaborating closely with supervisors & IBX Manager during incidents to ensure coordinated team response.
• Acts as technical support for the entire team — from apprentices to senior roles.

Additional Responsibilities

• Supports hiring process as a technical assessor in interviews.
• Monday–Friday role with flexibility to cover incidents and provide broad team support.

Recognized for bringing significant technical value and support across multiple levels of the team.

Who You Are:

• Proven ability to act as a technical lead during incidents, confidently directing teams and troubleshooting complex issues.
• Strong organisational skills and experience in planning projects, including vendor management and customer communications.
• Collaborative and approachable — able to provide support and mentorship across all levels.
• Customer-focused mindset with experience participating in customer meetings, MBRs, and acting as a key contact.
• Comfortable operating in a fast-paced environment with technical oversight responsibilities.
• Flexible and solutions-oriented, ready to support the wider management team when needed.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or accommodation, please let us know by completing the appropriate form.

We are an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, or other protected statuses.