Mechanical/Electrical Engineer, Lead Specialist (Day Shift Role)

TN United Kingdom; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the data center industry is seeking a Lead Critical Facilities Engineer in Manchester. This role requires strong technical leadership and project management skills, focusing on improving operational performance and customer experience. You will manage site operations, engage with stakeholders, and support incident management while fostering a collaborative environment. Ideal candidates are customer-focused and possess excellent organizational abilities.

Qualifications

• Proven technical leadership during incidents and troubleshooting complex issues.
• Strong organizational skills and project planning experience.

Responsibilities

• Manage daily operations and coordination as second point of contact.
• Engage in site build activities, project scheduling, and vendor liaison.
• Act as customer-facing representative and handle incident escalations.

Skills

Leadership

Organizational Skills

Project Planning

Vendor Management

Customer Focus

Job description

Mechanical/Electrical Engineer, Lead Specialist (Day Shift Role), Manchester

Client: Equinix

Location: Manchester, United Kingdom

Job Reference: 9a5a8c2869f1

Job Views: 4

Posted: 12.05.2025

Expiry Date: 26.06.2025

Job Description:

We are excited to announce an opportunity for a highly skilled Lead Critical Facilities Engineer (CFE Level VI) to join our Operations team. This day-time role involves developing innovative concepts within our Data Centres, engaging with UK and Global stakeholders to improve operational performance and customer experience.

Role Scope:

• Management & People Management: Serve as second point of contact when IBX manager or supervisor is unavailable; support daily operations and coordination.
• Site Operations & Project Involvement: Involved in site build activities, project scheduling, vendor liaison, and customer notifications.
• Customer Interaction: Act as customer-facing representative, participate in meetings, and handle escalation during incidents.
• Incident Management: Provide technical support, direct response efforts, and collaborate during incidents.
• Additional Responsibilities: Support hiring as a technical assessor; flexible Monday–Friday role with incident coverage.

Who You Are:

• Proven technical leadership during incidents and troubleshooting complex issues.
• Strong organizational skills, project planning, and vendor management experience.
• Collaborative, approachable, and capable of mentoring across levels.
• Customer-focused, experienced in customer meetings and key contacts.
• Comfortable in fast-paced environments with technical oversight responsibilities.
• Flexible, solutions-oriented, and supportive of wider team efforts.

Equinix values diversity and is committed to an inclusive employment process. If you require assistance or accommodations, please inform us accordingly. We are an Equal Employment Opportunity employer, ensuring consideration regardless of race, gender, disability, or other protected characteristics.