Measured Surveys Service Co-Ordinator

Hollis; Milton Keynes; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Hollis, a leading real estate consultancy, is seeking a proactive Service Co-ordinator in Milton Keynes. This role involves providing administrative support to maximize efficiency in a growing Measured Surveys service, offering professional development and the chance to engage with key stakeholders. Candidates should possess strong organizational skills and familiarity with Microsoft Office and financial administration.

Benefits

Life assurance and private medical insurance

25 days of holiday plus an extra day off on your birthday

Cycle to work scheme and gym discounts

5% Employer pension contribution

EV car scheme

Qualifications

• Proficient in Microsoft Office and experience with Dynamics 365.
• Experience in financial administration duties like invoicing.
• Previous professional services administration experience is desirable.

Responsibilities

• Main point of contact for clients and stakeholders.
• Manage service trackers and support fee proposal preparations.
• Assist with diary and inbox management for service focus.

Skills

Microsoft Office proficiency

Organizational skills

Attention to detail

Communication skills

Initiative

Education

Experience in professional services administration

Tools

Dynamics 365

SharePoint

Job description

The Vacancy

Hollis are thrilled to be recruiting for a new role within our growing Measured Surveys service. This is a rare opening within our well established business support team where you will be embedded in the Measured Surveys team, working alongside the head of service to provide efficient administrative support to maximise the fee-earning efficiency of the team.

This will be a fast-paced, dynamic position that can offer continuous professional development and growth opportunities. The service is growing quickly across Hollis’ network of offices in the UK and Europe and will continue to do so. You will gain valuable exposure to key internal and external stakeholders, providing input and using your initiative to take ownership as Service Co-ordinator.

You will be based out of our Milton Keynes office alongside the service lead with a requirement of three to four days per week in the office.This role also includes being the Environment, Health & Safety Coordinator for the office, fire marshal and first aider,
all necessary training provided.

Main responsibilities:

• Collaborate with the service lead on a daily basis to facilitate the overall smooth running and organisation of the Measured Surveysservice
• Act as the main point of contact for clients and other third parties regarding requirements for inspections, through to delivery of reporting.
• Project administrative responsibilities: manage & update service trackers, support with fee proposal preparation, schedule site inspections and client meetings, ensuring projects deadlines are adhered to
• Light office duties(including office upkeep, managing/ordering stationary inventory, administrative tasks such as handling post & orders or helping with printing)
• Financial administration support, invoicing, tracking billing, creating purchase orders, following up with clients and contractors for payment when required
• Diary and inbox management for service head and the wider team, liaising with internal and external contacts to arrange meetings/events and communicate availability effectively
• Utilise internal Hollis systems (eg. Dynamics 365, Microsoft Office packages to support efficient co-ordination of projects and client management
• Attend service team meetings, work closely with fee-earners and the wider support teams at Hollis including Finance, Compliance, People & Culture and Business Development

Requirements:

• Proactive, adaptable and able to use own initiative to complete tasks with minimal supervision and enhance the day-to-day running of the service
• Proficient in Microsoft Office packages (Excel, Word, PowerPoint, Outlook etc.) and SharePoint, experience with Dynamics 365 advantageous
• Strong organisational skills and able to work effectively in a fast-paced, dynamic role
• Experience with relevant financial and organisational administration duties (data/record keeping, diary management, invoicing etc.)
• Excellent attention to detail, written and verbal communication skills and able to proof-read work
• Previous experience within a similar professional services administration role, ideally within a similar industry/consultancy environment
• Understanding of Real Estate or Building Safety and/or Measured Surveying advantageous
• Confident to engage and communicate with a variety of people face to face or over telephone including Directors, external clients and internal Hollis teams

The Company

Hollis is a leading international, independent real estate consultancy. We work with owners, occupiers, developers and funders, across both private and public sectors, to help them get more out of their real estate, at every stage of the property life cycle.

We’re a multi-skilled team of surveyors, engineers, technical specialists, consultants and project managers operating across the UK, Ireland, Germany, Spain and The Netherlands. We have a unique way of working and believe that people do things better by doing them together. We aim to do the right thing, be clear, transparent and find some fun along the way.

Why join us?

We are hardworking, progressive, successful and fun. We’re independently-owned and independently-minded, not afraid to give honest advice or to be ourselves. We aim to achieve the right balance for you, delivering excellent client service whilst supporting you in fulfilling your potential and achieving your goals.

We offer a highly attractive salary and a generous benefits package including:

• Life assurance and private medical insurance
• Season ticket loan
• 5% Employer pension contribution
• 25 days of holiday and an extra day off on your birthday
• Cycle to work scheme, retail vouchers, gym discounts and more
• EV car scheme
• Longevity awards

Hollis operates a hybrid-working policy giving employees the opportunity to work between their home and our offices, where their job allows it. In addition, employees are encouraged to request flexible working hours when needed and we work hard to accommodate where we can.

We are a sociable bunch and host pay day drinks, quarterly lunches, quiz nights and cultural and sporting activities to socialise and have fun with your colleagues. We also give back and take part in numerous charity events all over the country throughout the year.

We're Inclusive

Together we welcome, we embrace, and we celebrate our differences. Our aim is to provide a diverse and inclusive workplace which supports and cares for all our employees, including those from underrepresented or non-dominant groups. We’re focused on a culture of inclusion; where all barriers including prejudice are removed from our working environment; and where all our people are empowered to be the best they can be.

Don’t meet every single requirement? If you would like the opportunity to join Hollis but your past experience is not an exact match, we encourage you to apply anyway as you could be the right candidate for this role or another role within the company.

If you require alternative formats of our documents or need to apply offline, please get in touch with the talent acquisition team: [e-mail] or call us on 020 7622 9555.