MCR Operator

DAZN; Bangor; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading sports streaming company is seeking an MCR Operator in Bangor to ensure seamless delivery of live sports content. Responsibilities include monitoring satellite and IP feeds, supporting live events, and troubleshooting issues in a fast-paced environment. Ideal candidates will have attention to detail, technical knowledge of broadcasting, and flexibility for shift work. Benefits include private medical insurance and 25 days’ annual leave, increasing with service.

Benefits

Access to DAZN

25 days’ annual leave (increasing by 3 days after 3 years)

Private medical insurance

Life assurance

Pension contributions up to 5%

Enhanced parental leave

Electric vehicle benefit option

Access to mental health platform app (Unmind)

Learning and development resources

Opportunity for flexible working

Access to internal speaker series and events

Qualifications

• Strong attention to detail in high-pressure environments.
• Clear written and verbal communication skills.
• Technical knowledge of satellite signal delivery, decryption, and decoding.
• Ability to remain calm and efficient under time-critical conditions.
• Flexibility to work nights, weekends, and public holidays as part of a rotating schedule.
• Experience in a broadcast environment; sports broadcasting is highly desirable.
• Self-motivation and a commitment to meeting and exceeding performance KPIs.

Responsibilities

• Acquire and monitor live Satellite and IP feeds using the latest technologies.
• Provide live event support to ensure uninterrupted broadcast delivery.
• Communicate issues promptly and clearly to internal teams and external suppliers.
• Adapt and tailor incoming feeds to meet production and regional requirements.
• Maintain service uptime as a top priority by proactively identifying and escalating risks.
• Assist the shift lead and support other team members during live operations.
• Manage workload efficiently during peak periods and suggest workflow improvements.

Job description

MCR Operator

Department: 73-120 - Delivery - MCR

Employment Type: Permanent - Full Time

Location: UK - Bangor

Reporting To: Kris McKee

Description

DAZN is changing the way the world watches sports—streaming live and on-demand events to fans around the globe. The Master Control Room (MCR) is at the core of our operations, acquiring and delivering content to ensure fans never miss a moment. As an MCR Operator, you’ll play a critical role in maintaining seamless content delivery through satellite and IP technologies. If you\'re passionate about live sports, broadcast engineering, and real-time troubleshooting, this is your opportunity to contribute to a high-impact team operating 24/7/365.

As an MCR Operator, you will be responsible for supporting the acquisition and delivery of live sports content to DAZN’s OTT platform. This is an individual contributor role where you will work collaboratively with a team to maintain high performance and service uptime. Operating in a live broadcast environment, you will assist the shift lead, troubleshoot issues, and ensure smooth delivery of sporting events to audiences worldwide.

This is a 24/7, shift-based role in a fast-paced environment that demands attention to detail, technical expertise, and strong communication skills. Your contributions will directly impact DAZN’s ability to deliver premium sports content across global markets.

What You'll Be Doing:

• Acquire and monitor live Satellite and IP feeds using the latest technologies.
• Provide live event support to ensure uninterrupted broadcast delivery.
• Communicate issues promptly and clearly to internal teams and external suppliers.
• Adapt and tailor incoming feeds to meet production and regional requirements.
• Maintain service uptime as a top priority by proactively identifying and escalating risks.
• Assist the shift lead and support other team members during live operations.
• Manage workload efficiently during peak periods and suggest workflow improvements.

What You'll Bring:

• Strong attention to detail in high-pressure environments.
• Clear written and verbal communication skills.
• Technical knowledge of satellite signal delivery, decryption, and decoding.
• Ability to remain calm and efficient under time-critical conditions.
• Flexibility to work nights, weekends, and public holidays as part of a rotating schedule.
• Experience in a broadcast environment; sports broadcasting is highly desirable.
• Self-motivation and a commitment to meeting and exceeding performance KPIs.

Benefits

Benefits include access to DAZN, 25 days’ annual leave (increasing by 3 days after 3 years), private medical insurance, life assurance, pension contributions up to 5%, family friendly community including enhanced parental leave, electric vehicle benefit option, free access for you and one other to our workplace mental health platform app (Unmind), learning and development resources, opportunity for flexible working, and access to our internal speaker series and events.