McDonalds Bath City Centre - Customer Care - Full Time

TN United Kingdom; Bath; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Customer Care Assistant to be the face of their restaurant in Bath. This role involves engaging with customers, ensuring a welcoming environment, and maintaining high standards of cleanliness. Ideal candidates will possess effective communication skills and a friendly demeanor, making customers feel valued and appreciated. The company promotes a culture of inclusion and respect, offering various benefits such as holiday pay and employee discounts. If you are energetic and enjoy working in a fast-paced setting, this opportunity is perfect for you.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Ability to connect with customers and make them feel valued.
• Friendly, welcoming, and courteous behavior is essential.

Responsibilities

• Engage with customers to ensure smooth operations in the customer areas.
• Maintain high standards of cleanliness and create a welcoming atmosphere.

Skills

Effective communication skills

Customer engagement

Attentive listening

High energy levels

Job description

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McDonald's Bath City Centre - Customer Care - Full Time, Bath

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Client:

Location:

Bath, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

8b59c2cc955b

Job Views:

10

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Overview

McDonald's is one of the most recognised brands in the world, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of the restaurant, engaging with customers to ensure smooth operations in the customer areas. Your activities include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

In our fast-paced, energetic environment, we look for individuals with a genuine smile and the ability to connect with customers, making them feel valued.

Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are essential. Maintaining high energy levels while working efficiently and productively is also required.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.