Maternity Support Worker - Bereavement Services

NHS; Wirral; On-site; GBP 24,000 - 26,000; Part time

Job summary

An exciting opportunity has arisen for a Maternity Support Worker at the NHS to support the Bereavement Midwife Team. This role involves working within the hospital and requires community visits, where you will apply your skills in providing sensitive, women-centred care to bereaved families. Candidates must demonstrate excellent communication and organizational skills to support complex bereavement scenarios effectively.

Qualifications

• Must hold NVQ level 3 Care.
• 5 GCSEs including Maths and English at Grades A-C required.
• Experience in healthcare or similar environment preferred.

Responsibilities

• Support the Bereavement Midwife in providing bereavement care.
• Make phone calls to health professionals and bereaved families.
• Document all contact on the computer system.

Skills

Excellent communication skills

Basic IT skills

Organizational skills

Teamwork

Ability to work independently

Education

NVQ level 3 Care

5 GCSE's including maths and English in Grades A-C

Tools

Healthcare documentation systems

Job description

Job summary

An exciting opportunity has arisen for a Maternity Support Worker to support the Bereavement Midwife Team predominantly in the hospital setting, however requires community visits. You will be experienced in supporting maternity care, enthusiastic and caring, and must be able to work autonomously, demonstrating excellent clinical skills to provide women centred care.

Main duties of the job

Under the guidance of the Bereavement Midwife, your duties will include; making phone calls to health professionals and bereaved families, making referrals, administration tasks, making appointments and ensuring all contact is documented on the computer system. The role will involve assisting with the coordination and delivery of all aspects of bereavement care planning, following the necessary training, the post holder will support the wider Midwifery team to provide clinical care to bereaved families. You will undertake training specific for the role from the Bereavement Midwife.

The nature of this post requires that the post holder can convey complex distressing information in a clear, concise and appropriate manner. Excellent communication skills, that are sensitive and appropriate are essential for delivering the highest standards of maternity bereavement care.

About us

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Details Date posted

18 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

408-25-483-A

Job locations

Arrowe Park Hospital

Arrowe Park Road

Wirral

CH49 5PE

Job description Job responsibilities

Please see Job overview & attached Job description for further information about the Maternity Support Worker position available with WUTH.

If successful in this role, there is a requirement for you to have a Enhanced DBS. This will be paid for by the Trust and then deducted from your salary over a period of 3 months.

As this vacancy is within the division of Womens and Childrens, there is a mandatory requirement for successful applicants to join the DBS update service. The cost of joining the update service is £13 per year, and applicants are liable to cover this cost with no reimbursement from the Trust. Further details of how to join the update service will be provided upon appointment.

Job description Job responsibilities

Please see Job overview & attached Job description for further information about the Maternity Support Worker position available with WUTH.

If successful in this role, there is a requirement for you to have a Enhanced DBS. This will be paid for by the Trust and then deducted from your salary over a period of 3 months.

As this vacancy is within the division of Womens and Childrens, there is a mandatory requirement for successful applicants to join the DBS update service. The cost of joining the update service is £13 per year, and applicants are liable to cover this cost with no reimbursement from the Trust. Further details of how to join the update service will be provided upon appointment.

Person Specification Qualifications, Specific Experience & Training Essential

• NVQ level 3 Care
• 5 GCSE's including maths and English in Grades A-C

Knowledge & Skills Essential

• Basic IT skills
• Previous experience of working within the Health care setting or similar environment
• Ability to produce clear written documentation

Desirable

• Trained in taking observations
• Trained in venepuncture

Personal Attributes Essential

• Excellent communication skills with clients of various backgrounds
• Ability to work effectively within a team
• Ability to work independently prioritising objectives
• Good organisational skills

Person Specification Qualifications, Specific Experience & Training Essential

• NVQ level 3 Care
• 5 GCSE's including maths and English in Grades A-C

Knowledge & Skills Essential

• Basic IT skills
• Previous experience of working within the Health care setting or similar environment
• Ability to produce clear written documentation

Desirable

• Trained in taking observations
• Trained in venepuncture

Personal Attributes Essential

• Excellent communication skills with clients of various backgrounds
• Ability to work effectively within a team
• Ability to work independently prioritising objectives
• Good organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Wirral University Teaching Hospitals NHS Trust

Address

Arrowe Park Hospital

Arrowe Park Road

Wirral

CH49 5PE

Employer's website

https://www.wuth.nhs.uk (Opens in a new tab)

Employer details Employer name

Wirral University Teaching Hospitals NHS Trust

Address

Arrowe Park Hospital

Arrowe Park Road

Wirral

CH49 5PE

Employer's website

https://www.wuth.nhs.uk (Opens in a new tab)