Maternity Support Worker - Bereavement Services

NHS; Wirral; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare provider in the UK is looking for a Maternity Support Worker to join the Bereavement Midwife Team. The role involves providing support in the hospital and community, coordinating bereavement care, and documentation. Candidates should have NVQ level 3 in Care and experience in a healthcare setting. Excellent communication skills are essential. The salary ranges from £24,937 to £26,598 annually, with an application deadline of 16 October 2025.

Qualifications

• Experience in supporting maternity care is essential.
• Trained in taking observations and venepuncture.
• Basic IT skills required.

Responsibilities

• Make phone calls to health professionals and bereaved families.
• Assist with coordination and delivery of bereavement care.
• Document all contact on the computer system.

Skills

Excellent communication skills

Ability to work effectively within a team

Organizational skills

Education

NVQ level 3 Care

5 GCSE's including maths and English (Grades A-C)

Job description

An exciting opportunity has arisen for a Maternity Support Worker to support the Bereavement Midwife Team predominantly in the hospital setting, however requires community visits. You will be experienced in supporting maternity care, enthusiastic and caring, and must be able to work autonomously, demonstrating excellent clinical skills to provide women centred care.

Main duties of the job

Under the guidance of the Bereavement Midwife, your duties will include; making phone calls to health professionals and bereaved families, making referrals, administration tasks, making appointments and ensuring all contact is documented on the computer system. The role will involve assisting with the coordination and delivery of all aspects of bereavement care planning, following the necessary training, the post holder will support the wider Midwifery team to provide clinical care to bereaved families.

The nature of this post requires that the post holder can convey complex distressing information in a clear, concise and appropriate manner. Excellent communication skills, that are sensitive and appropriate are essential for delivering the highest standards of maternity bereavement care.

Job responsibilities and requirements

Please note the following qualifications, experience and training are required:

• NVQ level 3 Care
• 5 GCSE's including maths and English in Grades A-C

Additionally, the successful candidate should possess:

• Basic IT skills
• Previous experience of working within the Health care setting or similar environment
• Ability to produce clear written documentation
• Trained in taking observations
• Trained in venepuncture

And have the following personal attributes:

• Excellent communication skills with clients of various backgrounds
• Ability to work effectively within a team
• Ability to work independently prioritising objectives
• Good organisational skills

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. If successful in this role, there is a requirement for you to have a Enhanced DBS, which will be paid for by the Trust and then deducted from your salary over a period of 3 months.

The salary for this position is £24,937 to £26,598 a year per annum pro rata. The closing date for this position is 16 October 2025.

Wirral University Teaching Hospital NHS Foundation Trust is an equal opportunities employer and welcomes applications from all sections of the community. We are committed to creating a diverse and inclusive workforce that reflects the population we serve.