Maternity Service User/ Patient Experience Midwife

NHS; Wales; On-site; GBP 48,000 - 56,000; Part time

Job summary

A regional healthcare provider in Wales is looking for a Maternity Service User/Patient Experience Midwife. This part-time role involves engaging with mothers and birthing families to improve service delivery. Candidates should be registered Midwives with strong communication and leadership skills. The position offers a competitive salary ranging from £48,527 to £55,532 per annum, pro rata.

Qualifications

• Evidence of continuing practice development required.
• Experience in various midwifery settings preferred.
• Ability to deliver high standard of evidence-based care.

Responsibilities

• Actively seek opinions of mothers and families to inform service delivery.
• Demonstrate advanced knowledge of patient experience.
• Deliver high standard of midwifery skills underpinned by current evidence.

Skills

Communication skills

Leadership

Interpersonal skills

IT skills

Education

Registered Midwife

Diploma/Degree

Job description

Maternity Service User/ Patient Experience Midwife

Hywel Dda University Health Board has an exciting opportunity for a registered Midwife to actively seek the opinion of mothers/birthing people and their families to inform service development and delivery.

This is a part time (22.5 hours per week), Permanent, Band 7 vacancy.

Main duties of the job

The post holder will demonstrate an advanced knowledge of patient experience and engagement and the patient related aspects of the Health Board's Strategic Equality Plan and the NHS Wales 'Putting Things Right' framework.

Excellent IT skills are essential as is the ability to be an effective communicator with good leadership and interpersonal skills.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews to be held on 26/08/2025.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person Specification

Qualifications and Knowledge

• Registered Midwife
• Diploma/ Degree
• Evidence of continuing practice development

Experience

• Worked in all midwifery settings
• Registered midwife with substantial post registration experience
• Experience of mentoring and developing staff
• Up to date knowledge of the main strategic challenges facing the maternity services in Wales in relation to good health and wellbeing
• Experienced as working as mentor/ coach/ practice assessor/ supervisor
• Has had responsibility of a ward or department
• Able to deliver a high standard of evidence based individual client care
• Effective communicator with good leadership and interpersonal skills
• Evidence of ability to make changes within clinical environment
• Demonstrate midwifery skills underpinned by current evidence
• Demonstrate an awareness of the importance of audit and policy
• Understanding of the All Wales Maternity Vision Health Board's Strategic Equality Plan

Language Skills

• Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£48,527 to £55,532 a yearper annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

100-NMR232-0725

Job locations

Health Board Wide