Maternity Research Admin Assistant

NHS; Epsom; On-site; GBP 31,000 - 34,000; Full time

Job summary

An exciting opportunity awaits in a dynamic clinical research environment! Join a dedicated team at a leading healthcare institution as a Research Assistant. In this role, you will support high-quality research efforts, manage patient data, and engage with participants to ensure the integrity of clinical trials. This position offers a chance to develop your skills in data management and patient interaction while contributing to meaningful research outcomes. If you're enthusiastic and motivated, this is your chance to make a difference in the healthcare sector!

Qualifications

• Experience in customer-facing roles and clinical trial settings.
• Trained in Good Clinical Practice and phlebotomy.

Responsibilities

• Collect and manage patient data for clinical trials.
• Liaise with participants and ensure data accuracy.

Skills

Organizational Skills

Interpersonal Skills

Attention to Detail

Communication Skills

Data Collection

Education

Minimum 3 GCSE A-C levels or equivalent

Tools

Microsoft Office

Badgernet

Job description

Epsom and St Helier University Hospitals NHS Trust

An exciting opportunity has arisen for an individual to join the Research and Development Dept at Epsom & St Helier Universities NHS Trust as Research Assistant. We are looking for an enthusiastic and motivated individual who is keen to work in a Clinical Research Environment.

You will work as part of the Research Team; supporting and delivering high quality research. The maternity research team supports studies across a range of specialities and there may be opportunity to support other NIHR activities during any periods of reduced workload in the maternity research portfolio.

The post holder will work at either site for Epsom and St Helier Hospital, but may also be required to support research activity elsewhere in the Trust for other disciplines if required where there is capacity to do so and you have the relevant capability to assist.

You will have excellent organisational, IT, 'a can do' attitude to work, interpersonal skills, and be able to work both independently and as part of a team.

An understanding of the principles of research would be helpful, but specific training will be given to the successful candidate to undertake the role.

Main duties of the job

Research Data Management and Quality

• Collecting patient data from patient notes and the Trust's electronic systems in order to record clinical trial data onto electronic or paper Case Report Forms (CRF).
• Ensure collected data from all trials meets the protocol requirement and is complete and accurate.
• Check validity and completeness of research data collected, take action to ensure that clean data sets are provided for analysis.
• Ensure reporting timeframes met.
• Liaise with MDT involved with each trial and resolve any queries raised.
• Be able to liaise with participants in line with trial protocol. Perform study relevant specific point of care test where competent.

To book and follow up participants for research visits.

Provide support for study data monitoring.

• Conduct telephone calls to patients to capture data required for clinical trials and to document appropriately and accurately.
• To deal sensitively and in a professional manner with patients in person and on the telephone.
• To process potentially distressing and highly sensitive information appropriately and confidentially.
• To exercise appropriate analysis and judgement when dealing with complex situations and to know when to ask for assistance from senior colleagues.
• To attend study set up, advertising and reporting meetings.
• Provide robust set up and administration of new and follow up visits.

Person Specification

Qualification and Training

• Relevant experience in working with the public in a customer facing role.
• Minimum 3 GCSE A-C levels or equivalent.
• Trained in Good Clinical Practice.
• Computer literate with experience of Microsoft Office, including Access, Word and Excel.
• Training & experience in Phlebotomy and blood sample collection.
• Experience in handling blood samples.

Experience

• Experience of working within clinical trial settings and frameworks.
• Experience of using MS applications and other relevant research databases and evidence logs.
• Experience in Data collection, coordination of research screening logs and ability to generate relevant reports.
• Experience of using Badgernet.
• Experience of working on clinical trials or audits.

Knowledge and Skills

• Excellent Interpersonal Skills, able to liaise with participants and provide information outlined by relevant trial protocol.
• Ability to communicate well (verbally and in writing).
• Experience of working on own initiatives.
• Ability to Coordinate the collection of data to agreed timescales.
• Ability to utilise systems for tracking patients to ensure that data is collected.
• Excellent attention to detail, methodical with high standards of accuracy.
• Good Knowledge of Medical and clinical terminology.

Strengths and Abilities

• Respectful and Patient.
• Acts Professionally.
• Self-motivated, capable of making decisions and working with minimal supervision.
• Ability to use initiative and drive to achieve results.
• Attention to details and conscientious.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Epsom and St Helier University Hospitals NHS Trust

£31,081 to £33,665 a year incl HCAS Outer pro rata.