Maternity Clinical Support Worker

North Cumbria Integrated Care NHS Foundation Trust; Whitehaven; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

27-day holiday scheme

NHS Discounts

Salary Sacrifice schemes

Vivup counselling service

Job summary

North Cumbria Integrated Care NHS Foundation Trust is seeking a Maternity Clinical Support Worker to join the delivery suite, antenatal and postnatal wards. The role involves assisting midwives, caring for women and babies, and supporting family-centered care in a 24/7 setting.

You will work shifts including days and nights, with a focus on safety, hygiene, and compassionate care. A Level 3 qualification and health-care experience are preferred, with training provided as part of NHS standards.

Qualifications

• Level 3 vocational qualification or equivalent.
• Experience in health and social care.
• Knowledge of data protection legislation.
• Ability to document clearly and accurately.

Responsibilities

• Provide care to women and babies, supporting the midwife.
• Assist mothers and babies with feeding, washing and bedding.
• Report problems to midwives and escalate concerns.
• Maintain hygiene and clean equipment and wards.
• Assist with transfers and postnatal care.
• Participate in emergency drills and follow infection control procedures.

Skills

Interpersonal skills

Communication

Active listening

Teamwork

Caring approach

Education

Level 3 vocational qualification

Tools

Electronic patient records

Job description

North Cumbria Integrated Care NHS Foundation Trust

Maternity Clinical Support Worker

The closing date is 30 October 2026

Maternity Clinical Support Worker Band 3 -

We are proud to have been rated as 'Good' by the CQC at our most recent inspection. We are now recruiting to our team to ensure we can continue to provide a safe and effective maternity care experience for the women and babies who use our Maternity Service. Maternity Clinical Support Workers are highly valued members of our team who contribute to providing the level of care we aspire to. If you are passionate about providing a high standard of care for women and babies on our delivery suite, antenatal and postnatal ward then we would welcome your application.

We offer a 24/7 service, therefore the hours of work are shifts, including both day and night shifts.

Main duties of the job

Provide care to woman and babies in support of the midwife and undertake personal care duties for woman and babies in hospital, working as part of a multidisciplinary team.

Clinical

• Assist and support mothers in feeding their babies.


• Assist mothers in caring for babies e.g. nappy changing, bathing.


• Provide and receive information using communication skills and empathy.


• Clean beds, trolleys, rooms and undertake general housekeeping duties.


• Under the supervision of a midwife, assist the mother in bathing / shower following delivery.


• Transfer postnatal women from the delivery suite to the maternity ward as required.


• Bed bath women after a caesarean section as requested.


• Remove catheters and cannulae as requested.


• Deliver food to women, ensuring high standard of hygiene.


• Report any problems or concerns to midwives.


• Escort women to other departments as required.


• Undertake cleaning, tidying, assisting midwives with delivery trolleys, beds etc.


• Participate in emergency skill drills to familiarise in prompt action/ treatment in emergency situations.


• Ensure safe use and maintenance of designated equipment e.g. blood glucose machine, fridges and domestic appliances.


• Comply with infection prevention and control procedures at all times.


• Comply with responsibility to safeguard children, ensuring attendance at appropriate training.


• Take personal responsibility for putting the person receiving care first and challenge poor care/practise, doing so as soon as any shortcomings are seen.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

• 27-day holiday scheme rising to 33 after 10 years


• NHS Discounts*


• Salary Sacrifice schemes including lease cars and Cycle to Work*


• Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person Specification

Qualifications

• Level 3 vocational qualification OR short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties OR equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3;


• Theoretical knowledge


• Experience of a range of care and related procedures


• Clinical observations


• Knowledge of data protection legislation and health and safety at work legislation


• National Care Certificate or commitment to complete within 12 weeks of commencing employment


• Numeracy and Literacy Level 2


• Undertaken relevant additional training for Clinical Support Workers

Experience

• Experience or working in health and social care


• Experience of undertaking and recording clinical observations and escalating changes or findings


• Working knowledge of legislation underpinning care provision


• Understanding of the importance of robust, accurate, clear, timely documentation


• Insight into behaviours and skills of a carer and the need for effective team work


• Knowledge of safeguarding


• Understanding work related boundaries


• Awareness of GDPR and the need for confidentiality


• Familiarity with current NHS and social care policies


• Clinical policies and procedures


• Evidence of understanding Trust Business


• Experience of working in the Trust previously

Skills

• Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication


• Time-keeping, planning and prioritisation skills


• Basic IT skills to use electronic patient records and other Trust systems


• Analytical and judgement skills to make decisions based on patient/service user interactions, observations and metrics


• Ability to use initiative appropriately


• Ability to demonstrate the compassionate values and behaviours needed for dignified care


• Desire to encourage and support patients to remain as independent as possible


• Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals


• Caring and empathetic


• Motivated with a pro-active approach


• Ability to work independently and as part of a team


• Committed to providing high quality patient care


• Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care


• Personal resilience


• Ability to work calmly and effectively under pressure


• Presents self as courteous, respectful and helpful and understands importance of professional image


• Reliable, adaptable and dependable


• Venepuncture

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

North Cumbria Integrated Care NHS Foundation Trust

£25,760 to £27,476 a yearPer Annum Pro Rata