Maternity Clerk

Integrated Care System; West Bromwich; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading community team in the NHS is seeking an administrative assistant to support midwives and manage clinic operations. Candidates should possess strong organisational skills and be adaptable to changing environments. This role offers both full-time and part-time opportunities, fostering a positive and rewarding workplace culture.

Qualifications

• Relevant clerical experience required.
• Desirable: Awareness of Badgernet and patient management systems.
• Desirable: Previous NHS experience.

Responsibilities

• Provide essential administrative support to midwives and MSWs.
• Manage phone lines, emails, and the clinic diary.
• Handle inquiries from patients and relatives sensitively.

Skills

Organisational Skills

Communication

Flexibility

Education

GCSE English or equivalent qualification

Job description

Are you looking for a new challenge? Are you proactive, organised and looking to work within an established team and positive working environment whilst gaining valuable new skills? If your answers are yes, please read on.

The post holder will provide administrative assistance in a busy community team. This is a varied role and the need for flexibility in approach and adaptability is essential. The post holder will be expected to be organised and carry out tasks in a timely manner, providing essential administrative support to midwives, MSWs and the wider team. The post holder will be managing a busy phone line, email inbox and managing busy clinic diary.

Hours required below 1x 37.5hrs (full time) - Antenatal Clinic, Aston Pride 1x 37.5hrs (full time) - Antenatal Clinic, Sandwell Maternity Hub 1x 15hrs (part time; Monday and Thursday) - Antenatal Clinic, Sandwell Health Campus 1x 15hrs (weekend; Friday - Sunday) - Post natal WFH/Sandwell Health Campus.

Job summary

Are you looking for a new challenge? Are you proactive, organised and looking to work within an established team and positive working environment whilst gaining valuable new skills? If your answers are yes, please read on.

The post holder will provide administrative assistance in a busy community team. This is a varied role and the need for flexibility in approach and adaptability is essential. The post holder will be expected to be organised and carry out tasks in a timely manner, providing essential administrative support to midwives, MSWs and the wider team. The post holder will be managing a busy phone line, email inbox and managing busy clinic diary.

Hours required below 1x 37.5hrs (full time) - Antenatal Clinic, Aston Pride 1x 37.5hrs (full time) - Antenatal Clinic, Sandwell Maternity Hub 1x 15hrs (part time; Monday and Thursday) - Antenatal Clinic, Sandwell Health Campus 1x 15hrs (weekend; Friday - Sunday) - Post natal WFH/Sandwell Health Campus.

Main duties of the job

The post holder must have the ability to work as part of a team to ensure all relevant administrative activities are carried out in a timely and accurate manner. You would be expected to handle enquiries and requests from women, relatives, staff colleagues confidently and sensitively both in person, emails and by telephone.

The successful candidate must have a good standard of education, good organizational skills, able to prioritise workload and be able to work as part of the team and adhere to confidentiality. The successful candidate must be able to work flexibly within the administrative team and with other clinical team members.

About us

Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country - one of the country's most culturally diverse areas. It's a friendly and welcoming place - a place where you can belong, and a place where you can grow.

We care for our patients, we care about our population, and we care about our people.

Our values - Ambition, Respect and Compassion - are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.

Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to "Improve the Life Chances and Health Outcomes of our Population." It is what inspires, drives, and unites us every day. It's what makes us unique.

We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose.When we say we're 'with you all the way' we want you to know that we mean it.Visit the SWB website to find out more about our ambitions and people plans.

Job description

Job responsibilities

Please see attached Job Description and Person Specification for details on the main duties and responsibilities.

Person Specification

Experience

Essential

• Relevant clerical experience

Desirable

• Awareness of Badgernet
• Experience of patient management systems
• Previous NHS experience

Qualifications

Essential

• GCSE English OR equivalent qualification

Desirable

• GCSE Maths OR equivalent qualification
• NVQ Customer care or equivalent qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sandwell and West Birmingham NHS Trust

Address

SWB NHS Trust

Lyndon

West Bromwich

B71 4HJ

Employer's website

https://www.swbh.nhs.uk/ (Opens in a new tab)