Maternity Administrator

Integrated Care System; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare organization in London seeks an enthusiastic individual for administration and reception support across Maternity Services. You will work within a team, managing patient records and ensuring excellent service. Ideal candidates will have good communication skills and experience in the NHS. Competitive benefits are offered.

Qualifications

• Experience of working in the NHS.
• Knowledge of medical terminology.
• Experience of team working to achieve targets.

Responsibilities

• Provide administration support across the Maternity Service.
• Record patient attendances, admissions, and discharges.
• Manage patient records and information in line with local standards.

Skills

Good communication skills

Organizational skills

Teamwork

Computer literacy

Attention to spelling and grammar

Education

Good standard of general education (GCSE English Language Grade C or above)

Tools

Microsoft Office applications

Job description

We are looking to recruit committed and enthusiastic individuals to provide administration and reception support across Maternity Services, including Labour ward, the Maternity Assessment unit, Ante/Postnatal Wards and Antenatal clinics.

Successful candidates will have good communication skills, be organised and work well as part of a team. Post holders are expected to have a flexible and "can do" approach in ensuring the work of the department is carried out to the required high standards.

Post holders will work on a rotational basis across areas of Maternity, depending on the needs of the service.

Main duties of the job

To work as part of an MDT team to provide administration support across the Maternity Service.The post holder should:*ensure excellent patient experience throughout the Maternity Service, meeting and greeting all visitors to the maternity Unit in a welcoming, courteous and efficient manner.*record patient attendances, admissions and discharges and manage any appointments for patients as indicated by the clinical team and ensure patients are aware of these*assist Maternity staff with designated tasks under direction and supervision.*manage patient records and information in line with local and national IG standards.* share responsibility for ensuring that the administration environment is kept safe at all times in accordance with the Health & Safety Act.

Post holders will engage in cross training within the team to ensure robust cover is available and work on a rotational basis and follow the Standard Operation Procedures for that area.

About us

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trustbelieves that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

Job responsibilities

Please see the Job Description and the Persons Specification for further details about the job role.

Person Specification

Education / Qualifications

• Good standard of general education with particular strengths in English Language at GCSE Grade C or above or equivalent
• Recognised computer/IT skills including knowledge of Microsoft Office applications
• Experience of team working to achieve targets
• Knowledge of medical terminology
• Experience of working in the NHS

Skills & Abilities

• Computer literacy skills including use of MS office applications for email, word processing etc.
• Excellent written English skills including keen attention to spelling and grammar
• Able to follow and learn processes
• Computer literacy skills including use of MS office applications for email, word processing etc.
• Excellent written English skills including keen attention to spelling and grammar
• Able to follow and learn processes

Knowledge & Experience

• Understanding the importance of confidentiality and data protection issues in a healthcare environment
• Understanding the importance of confidentiality and data protection issues in a healthcare environment

Personal Qualities

• Flexible attitude to ensure that optimum support is offered to the Service Leads and administrators in delivering services to patients.
• Flexible attitude to ensure that optimum support is offered to the Service Leads and administrators in delivering services to patients.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.