Matchday Security Officer - Training Provided

Carlisle Support Services; Leeds; On-site; GBP 17,000 - 23,000; Full time

Job summary

Carlisle Events is seeking well-presented, articulate security personnel to work at stadium events across West Yorkshire, including Leeds venues. You will help ensure safety and security for spectators, with duties such as searches, directing crowds, monitoring queues and managing access.

This role offers progression into supervisory levels, across UK venues, and may include specialist opportunities in VIP areas.

Qualifications

• Must be 18 years or older.
• Minimum DS-level SIA license required.
• Commit to working a minimum of 75% of events at client venues.
• Excellent communication and aptitude for working with the public.
• Friendly, approachable and professional demeanor.
• Previous security/stewarding or customer care experience is advantageous.

Responsibilities

• Performing searches on spectators.
• Directing spectators and monitoring crowds.
• Managing queues and ensuring orderly movement.
• Support at football and rugby stadia for safety and customer service.

Skills

Excellent communication

Customer service

Reliability

Flexibility

Public interaction

Education

DS-level SIA license

Tools

SIA license

Job description

About Us

Carlisle Events is a leading supplier of staffing solutions; and have been providing Stewarding, Security and Event Operations to some of the UK's premier entertainment and sporting venues for more than twenty years. As part of our Events team you will play a key part in enhancing the customer experience for event days at our client's prestigious venue. Our event staff work hard providing a visible reminder that safety is our number one priority for visitors and staff, all whilst maintaining extremely high levels of customer service.

Job Introduction

Matchday Security - Stadiums

About Us

Carlisle Events is a leading supplier of staffing solutions; and have been providing Stewarding, Security and Event Operations to some of the UK's premier entertainment and sporting venues for more than twenty years. As part of our Events team you will play a key part in enhancing the customer experience for event days at our client's prestigious venue. Our event staff work hard providing a visible reminder that safety is our number one priority for visitors and staff, all whilst maintaining extremely high levels of customer service.

At Carlisle, we concentrate on putting people first - our customers and our employees. This is your opportunity to join a company with great ambition and focus on doing things right.

If successful in your application for the role, you must be willing to attend First Aid, Spectator Safety and Induction training in our Leeds office.

Events Induction: TBC

First Aid Course (unless you have a valid certificate already): 12th or 16th October

Spectator Safety Course: 13th 14th 15th October

Role Overview

We are seeking well-presented, articulate and reliable security personnel to work at a variety of events held at football and rugby stadia across West Yorkshire, home some of the most iconic names in English football, rugby and a variety of one-off events such as music concerts.

You will be working for our clients at their world class venues in the North. As an Event Security Officer, your main role will be to ensure the safety and security of everyone attending events at the stadium. This could include, but is not limited to;

• Performing searches on spectators
• Directing spectators
• Monitoring crowds
• Managing queues

At some of our client's venues, such as Leeds United's Elland Road, Huddersfield Town's Accu Stadium; Burnley FC's Turf Moor and Manchester United's Old Trafford, we are also able to offer opportunities in specialist roles such as VIP Hospitality and Players' Areas.

We have excellent progression routes available, including Supervisory level roles, and similar roles at some of our other event venues. If wanted, we are also able to offer opportunities to work at some of our iconic event venues across the UK, including similar roles at venues in Liverpool, Leeds, Burnley, Manchester and Huddersfield - as well as further afield if you are willing to travel (funded) to some of the UK's most iconic events and venues such as Aintree's Grand National, concerts at M&S Bank Arena, Cheltenham Racecourse, Ascot Racecourse, Tottenham Hotspur and at stations across the TransPennine Express network for events taking place.

Role Requirements

We are looking for candidates that can commit to working a minimum of 75% of of events held at one of our client venues, or, work across multiple sites.

• Flexibility and reliability are essential
• You must be at least 18 years old
• Minimum DS-level SIA license
• If successful in your application for the role, you must be willing to attend First Aid, Spectator Safety and Induction training on the listed dates.
• Excellent communication skills and an aptitude for working with the public
• A friendly, approachable, and professional manner
• Previous experience in security/stewarding or customer care would be advantageous

WHY CARLISLE EVENTS?

Our hourly rates are paid for the hours you work, with holiday pay accrued separately and paid in addition. Some organisations advertise a higher 'inclusive' rate which already includes holiday pay. For example, a £14.40 salary plus holiday pay is worth around £16.13 comparatively.

We make no deductions for admin, uniform, training or other costs - the rate you are offered is the rate you earn!

Competitive Renumeration

As a Recognised Service Provider under the Living Wage Foundation, we lead the way in promoting ethical labour practices and paying staff real living wage rates.

Clear Career Pathways

We encourage personal development and offer cross-contract progression opportunities as well as apprenticeships to help staff fulfil their career aspirations. In doing so, 58% of newly created salaried roles in 2024 have been filled by internal candidates.

Reward & Recognition

We have several recognition schemes in place to reward outstanding work undertaken by staff members across the organisation. Not only do we host out own awards ceremony, but also put people forward for industry awards to help them get the recognition they deserve.

If successful in your application for the role, you must be willing to attend First Aid, Spectator Safety and Induction training in our Leeds office.

Events Induction: TBC

First Aid Course (unless you have a valid certificate already): 12th or 16th October

Spectator Safety Course: 13th 14th 15th October