Match Day Hospitality Manager

Levy UK; United Kingdom; On-site; GBP 35,000 - 55,000; Full time

Job summary

Levy UK is seeking a Matchday Hospitality Manager at Aviva Stadium to lead excellence in hospitality services. Ideal candidates will excel in a fast-paced environment, managing a dedicated team and ensuring outstanding guest experiences at high-profile events. This role demands a strong catering background, excellent communication skills, and a commitment to service excellence.

Benefits

Holiday Saturday Fund (HSF)

Shopping discounts

Meals on duty

PRSA scheme and Life Assurance

Competitive family benefits

Professional subscriptions paid

Financial wellbeing programme

Qualifications

• Strong background in catering and F&B service delivery.
• Experienced in staff training and team development.
• Passionate about delivering world-class guest experiences.

Responsibilities

• Lead the planning, coordination, and delivery of hospitality services.
• Manage and motivate hospitality staff for exceptional service.
• Monitor costs and financial performance.

Skills

Catering and F&B service delivery

Staff training and development

Guest experience focus

Communication skills

Financial acumen

Job description

About the Role

Overview

We are now seeking an enthusiastic and experienced Matchday Hospitality Manager to lead the delivery of first-class hospitality at Aviva Stadium. This role is ideal for someone who thrives in a fast-paced environment, enjoys managing high-profile events, and is committed to providing an outstanding guest experience.

Role Purpose

As Hospitality Manager, you will take ownership of planning, coordinating, and delivering hospitality services across matchdays and supporting on non-matchday events. You will lead a dedicated team, ensure premium food and beverage standards, and play a key role in creating memorable experiences for all guests. Your ability to lead from the front, uphold Levy standards, and enhance client satisfaction will be critical to the success of this role.

Key Responsibilities

• Collaborate with clients, event organisers, and internal teams to define hospitality requirements
• Develop comprehensive operational plans to ensure seamless service delivery
• Lead, motivate, and manage hospitality staff including supervisors, servers, and casuals
• Support team development through ongoing training and performance feedback
• Work closely with the culinary team to align menus with guest expectations and dietary needs and ensure the delivery of high-quality, innovative food and beverage offerings
• Oversee inventory control, stock rotation, and minimise waste
• Drive a culture of service excellence and attention to detail
• Monitor costs and identify opportunities to maximise profitability additionally provide financial reporting and analysis as required.
• Explore thew use of technology to bring new and innovative ideas on the delivery of food and beverage services
• Lead post-event reviews to capture feedback and implement service enhancements
• Stay informed on industry trends and champion innovative ideas
• Lead set ups for events ensuring events are set to venue standards within agreed timelines

The Ideal Candidate:

• Strong background in catering and F&B service delivery for premium clientele within a stadium, hotel, or large venue
• Experienced in staff training and team development
• Passionate about delivering world-class guest experiences
• Excellent communication, negotiation, and interpersonal skills
• Work autonomously alongside similarly motivated colleagues and demonstrate initiative
• Financially astute with knowledge of budgets, cost control, and reporting
• Up to date with trends in food, beverage, technology, and guest services

More about the role:

• An exciting role dealing directly with key stakeholders in Sports Hospitality
• 5 out of 7 days per week
• Holiday Saturday Fund (HSF)
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• PRSA scheme and Life Assurance
• Competitive and supportive family benefits
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

About Levy IrelandLevy Ireland are culinary innovators, finding new ways to provide world-class culinary experiences for sporting venues, concerts, events, convention centres and heritage sites across Ireland.

Whether it’s the iconic backdrop of the Aviva Stadium, the communal experience of The Convention Centre Dublin, the cheering crowds at Leopardstown Racecourse, Fairyhouse Racecourse, The Curragh or serving the great outdoors, Levy Ireland creates legendary experiences in remarkable venues.

Levy Ireland’s menu is shaped around a commitment to seasonal produce, combining the best from local Irish ingredients and food cultures, and reworking ideas using modern techniques focused on freshness, local sourcing, and compelling flavour combinations.

LinkedIn: Levy Ireland ; X: @levy_ireland_ ; Instagram: levy_ireland

Job Reference: com/1107/41902001/52749810/SU #Levy UK