Master Technician

Vindis Group; Milton Keynes; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading automotive service provider in Milton Keynes is looking for a Master Technician. This role involves leading the Workshop Team, mentoring colleagues, and ensuring high standards of quality and customer service. Candidates should have Level 3 qualifications and relevant experience. Join a dynamic organization that values career development and provides comprehensive training programs.

Benefits

Employee Car Scheme

Life Assurance

24/7 Employee Assistance Programme

Birthday leave

Qualifications

• Experience as a technician is required.
• Full UK driving licence is mandatory.

Responsibilities

• Lead the Workshop Team and mentor other technicians.
• Utilize available tools and resources effectively.
• Deliver a quality culture focused on first-time fixes.
• Maintain accurate records and documentation.

Skills

Attention to detail

Technical advising

Proactive problem-solving

Education

Level 3 Qualified

VAG Diagnostic and Master Technician qualifications

Job description

A Little Bit About Us

TheVindis Group is seeking to appoint a Master Technician to join its team.

As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Companys heritage, its future, our loyal customers and our valued employees; and we believe in embracing the potential of our business in a positive and objective way. We strive to maintain high standards in every area of our business; and do so by engaging with our employees and customers in an open, transparent and consultative manner. Our employees demonstrate, on a daily basis, the personal discipline and energy to uphold these standards; and, collectively, are motivated to achieve personal and business success.

Cherishing Customers is core to our ethos and, as such, you will understand and be able to demonstrate how to truly embrace customer service excellence; and will apply this knowledge effectively and consistently whether individually, or by supporting a team environment.

In return, you will be joining a long-established organisation that has continued to expand and evolve. At the heart of our company is a belief in Progressive Leadership and Valuing Employees; and we provide a multitude of platforms and opportunities to support our team members in being the best versions of themselves. In particular, we offer three levels of Leadership Development Programmes, all of which are accredited by the Institute of the Motor Industry (IMI); a designated Training Centre, complete with comprehensive Internal Training Prospectus; and access to the Volkswagen Group UKs National Learning Centre.

How WeValue Our Employees

All teammembers are provided with access to the following:

• AnEmployee Car Scheme, following a qualifying period. This will provide you withan opportunity to love our brand products as much as we do and drive them ataffordable prices.
• A LifeAssurance policy, at no cost to yourself.
• 24/7access to our Employee Assistance Programme. This is in conjunction with our#SpeakAware campaign, which focuses on employee wellbeing and positive mentalhealth.
  
  

Key RoleResponsibilities

As aMaster Technician, you will be an integral member of the Aftersales Team. Yourkey responsibilities will include:

• Assuming a leading position within the Workshop Team; advising on workpriorities, acting as a mentor and guide to other Technicians providingtechnical advice on work where required, and being proactive in suggestingbetter ways of working.
• Effectively utilising the tools and resources available to you to becomea specialist in your area.
• Being integral in contributing to the delivery of a quality culture thatis focused upon first time fixes.
• Contributing to the success of the Workshop Team by maintaining thehighest standards of work and communicating effectively with other areas of thebusiness.
• Maintaining all records and documentation in a complete and accuratemanner ensuring that they are aligned with any governing quality standards.
• Birthday leave.
  
  

Prerequisites

• Level 3 Qualified, VAG Diagnostic and Master Technician qualifications preferable (however other brands considered).
• Previousrelevant experience required
• Good attentionto detail
• Full UKdriving licence required
  
  

This isan exciting opportunity for an individual that is seeking career development inan innovative and dynamic organisation.

We lookforward to receiving your application and hope to be able to welcome you as ateam member within the Vindis Group in the near future.

If you have any queries in regard to this role, please contact the Recruiting Manager, via .

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