Master Technician

Adam Curtis Specialist Automotive Recruitment Consultancy Ltd; Guildford; On-site; GBP 40,000 - 45,000; Full time

Job summary

A specialist automotive recruitment consultancy based in Guildford is seeking an experienced Master Technician. The position offers a basic salary of £40k with an OTE of £45k. Responsibilities include providing technical services, mentoring teams, and maintaining high customer service levels. Ideal candidates will have extensive experience in a franchised dealership environment and excellent communication skills. This full-time role offers opportunities for career progression.

Qualifications

• Full UK driving license.
• Experience in inspecting, repairing, and servicing motor vehicles.
• Previous experience or qualifications as a senior technician or master technician.
• Excellent communication skills, both written and verbal.
• Prior experience in a franchised dealership environment.

Responsibilities

• Deliver high-quality technical and diagnostic services to meet customer satisfaction.
• Maintain and enhance technical expertise.
• Communicate with customers and provide technical opinions.
• Support and tutor team members and apprentices.
• Maintain good housekeeping and orderly work administration.
• Ensure high customer service levels for loyalty and referrals.

Skills

Technical diagnostics

Customer service

Communication

Job description

Master Technician

£40k basic and £45k OTE

Guildford

Permanent/Full Time

42.5h week (Saturdays on a rota 8.30 – 12.30 paid at time and a half)

Our client, located in Guildford, is looking for an experienced Master Technician to join their team. If you hold experience as a Master Technician (within a main dealer) and would like to be within a role that could lead to further career progression - get in touch with us today!

Overview

Our client, located in Guildford, is looking for an experienced Master Technician to join their team. If you hold experience as a Master Technician (within a main dealer) and would like to be within a role that could lead to further career progression - get in touch with us today!

Key Responsibilities

• Deliver high-quality technical and diagnostic services to meet and exceed customer satisfaction and productivity targets.
• Maintain and enhance technical expertise, ensuring compliance with manufacturer training requirements.
• Speaking with customers and providing your technical opinion.
• Supporting and tutoring the team, mentoring the apprentices on site.
• Maintaining thorough and up-to-date product knowledge.
• Maintaining good housekeeping standards and orderly administration of all your work.
• Communicating with both the Service Reception team and Workshop Control team.
• Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals.

Required Experience & Skills

• Full UK driving license.
• Experience in inspecting, repairing, and servicing motor vehicles.
• Previous experience or qualifications as a senior technician or master technician.
• Excellent communication skills, both written and verbal.
• Prior experience in a franchised dealership environment.

If you're ready to contribute to a dynamic and growing team, we'd love to hear from you!

For further details on this Master Technician role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Recruitment Consultancy.