Master Technician

ACS Recruitment Consultancy; Essex; On-site; GBP 47,000 - 57,000; Full time

Job summary

An established industry player is seeking an experienced Master Technician to join a dynamic team in Brentwood. In this pivotal role, you will deliver exceptional technical and diagnostic services, ensuring customer satisfaction and productivity targets are met. Your expertise will not only enhance the team's capabilities but also support the development of apprentices. This is a fantastic opportunity to work in a collaborative environment where your contributions will directly impact customer loyalty and service excellence. If you are passionate about automotive technology and thrive in a fast-paced setting, we want to hear from you!

Qualifications

• Experience in inspecting, repairing, and servicing motor vehicles.
• Full UK driving license required.

Responsibilities

• Deliver high-quality technical and diagnostic services.
• Support and tutor the team, mentoring apprentices on site.

Skills

Communication Skills

Technical Expertise

Customer Service

Diagnostic Services

Education

Qualifications as Senior Technician or Master Technician

Tools

Diagnostic Equipment

Job description

Master Technician
Brentwood Essex
£47,500 basic with £50-57k OTE
Monday Friday

Our franchised main dealer client in Brentwood is looking for an experienced Master Technician to join their team.

Key Responsibilities:

1. Deliver high-quality technical and diagnostic services to meet and exceed customer satisfaction and productivity targets.
2. Maintain and enhance technical expertise, ensuring compliance with manufacturer training requirements.
3. Speak with customers and provide your technical opinion.
4. Support and tutor the team, mentoring the apprentices on site.
5. Maintain thorough and up-to-date product knowledge.
6. Maintain good housekeeping standards and orderly administration of all your work.
7. Communicate with both the Service Reception team and Workshop Control team.
8. Maintain exceptionally high customer service levels that lead to customer loyalty and referrals.

Required Experience & Skills:

1. Full UK driving license.
2. Experience in inspecting, repairing, and servicing motor vehicles.
3. Previous experience or qualifications as a senior technician or master technician.
4. Excellent communication skills, both written and verbal.
5. Prior experience in a franchised dealership environment.

If you're ready to contribute to a dynamic and growing team, we'd love to hear from you!

To apply, please send your CV to Adam Curtis at ACS Automotive Recruitment Consultancy.