Master/Diagnostic Technician - Volvo Coventry

TMS Motor Group; Coventry; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Private medical insurance

Life insurance

Manufacturer training

Job summary

TMS Motor Group in Coventry is seeking a skilled Master/Diagnostic Technician for the Volvo Coventry franchise. You will diagnose faults using advanced diagnostic equipment, explain required work clearly to customers, and ensure high service standards.

You should hold NVQ Level 3 in Light Vehicle Repair and Maintenance and a full UK driving license, with experience in a franchised dealership. Ongoing manufacturer training and development opportunities are provided.

Qualifications

• NVQ Level 3 in Light Vehicle Repair and Maintenance is required.
• Strong diagnostic and problem-solving skills with ability to explain findings to customers.
• Ability to work in a fast-paced, multi-skilled team and plan effectively.

Responsibilities

• Diagnose and repair vehicle faults using diagnostic equipment.
• Explain required work clearly to customers and obtain consent for work.
• Keep customers informed about progress and outcomes of repairs.
• Keep skills up to date with manufacturer training and new vehicle technologies.

Education

NVQ Level 3 in Light Vehicle Repair and Maintenance

Tools

Diagnostic equipment

Job description

Master/Diagnostic Technician - TMS Volvo Coventry

We’re a Volvo-franchised retailer based in Coventry, representing a Swedish car manufacturer with a vision to be the world’s most progressive and desired premium car brand. Their success will be driven by making life less complicated for people, alongside continuing to strengthen their commitment to safety, quality and the environment.

To support these ambitions, we need outstanding individuals in our retailer who can take pride in bringing these brand values to life, and make people feel special while maximising business opportunities.

We need a problem solver

We’re looking to expand our technical team, and are looking for a dynamic and self-motivated service & diagnostic technician (at least NVQ level 3 or an equivalent), ideally with current MOT testing qualifications.

You will be able to demonstrate a passion for problem-solving through use of diagnostic equipment and a systematic approach, combined with advanced technical knowledge to rectify issues found and be confident discussing those issues with customers and explaining in detail any work required and carried out.

And a forward thinker

You also need to have the capacity to grow your skills and knowledge. As product ranges become more technologically advanced, there is a need for technicians to keep up to speed with the latest developments, for example electric/hybrid technology. There will be plenty of opportunity for this - through manufacturer training, both online and on instructor-led courses, leading to ongoing certifications.

With team spirit

You will be working in a fast-moving environment, with the scope to work as part of a multi-skilled team on a vehicle. So, organisational and planning skills are key here, as well as the ability to use your initiative.

A full, clean, valid UK driving licence is also essential for this role.

Company Benefits

• 25 days annual leave (plus 8 bank holidays)
• Staff mental/physical health & wellbeing support
• Contributory pension scheme
• Private medical insurance after 3 years’ service
• Life insurance after 3 years’ service
• Manufacturer training and development
• Birthday and year-end gifts

Benefits 25 Days Annual Leave (Plus 8 Bank Holidays) - Contributory Pension Scheme - Discounted Car Purchase Scheme. - See below for the full list

Hours

Monday to Friday 8.00 to 17.00, and Saturday mornings 8.30 am to 12.30 pm on a rota basis.

Job Types: Full-time, Permanent

• Company pension
• Life insurance
• Referral programme

Experience

• Franchised Dealership: 2 years (required)

Licence/Certification

• NVQ level 3 in Light Vehicle Repair and Maintenance (required)
• Full UK Driving Licence (required)

Ref: TMS-011

Salary Competitive salary and bonus/incentive scheme for the successful candidate.