Massage Therapist

AIRE Ancient Baths; Greater London; Sur place; GBP 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Permanent contract

27 working hours

15%+ weekend supplement

Tips

30% off experiences

Pension contribution

Birthday gift

Employee of the month

Canteen perks

Referral program

Flexible pay options

Résumé du poste

AIRE Ancient Baths in London is seeking a Massage Therapist to join the Covent Garden site. You will perform relaxing and cosmetic treatments, following established protocols, and maintain relaxation spaces to deliver a premium AIRE experience.

We require at least one year of relevant experience, NVQ Level 3 in Massage Therapy (UK) and fluent English. The rota includes mornings, evenings, nights, weekends and bank holidays in a rotating schedule.

Qualifications

• At least one year of experience in a similar role.
• Minimum NVQ Level 3 in Massage Therapy or UK equivalent.
• Fluent in English.
• Customer-focused and able to connect with clients.
• Flexible schedule including mornings, evenings, weekends and bank holidays.

Responsabilités

• Perform relaxing body and facial treatments following established protocols.
• Communicate treatment details and products used to clients per the manual.
• Ensure the same experience for couples and coordinate with the partner therapist.
• Keep treatment areas clean and ready for customer experiences per protocols.
• Supervise facility sanitation, product maintenance, and cleaning between treatments.
• Ensure environmental conditions meet protocol standards (noise, temperature, humidity).
• Regularly check and maintain product supplies and report shortages.

Connaissances

Customer focus

Fluent English

Flexible schedule

Formation

NVQ Level 3 in Massage Therapy (UK)

Description du poste

The Role

AIRE is looking for a Massage Therapist to join our site in London, awarded as London’s Spa of the Year 2023, 2024, 2025 and 2026. You will join our team and be responsible to ensure clients' well-being by performing relaxing and cosmetic treatments following our established protocols. You'll also maintain our relaxation spaces in top condition with all the necessary materials for a perfect AIRE experience.

Key Responsibilities

• Perform relaxing treatments, including body and facial treatments, as well as exfoliations, following AIRE’s established protocols and techniques for each.
• Communicate all relevant information about the treatment and the products used to the client, adhering to the provided manual and treatment protocols.
• Ensure consistency in providing the same experience when treatments are scheduled for couples and coordinate effectively with the partner therapist.
• Keep work areas clean and ready for customer experiences per company protocols.
• Supervise facility sanitation, product maintenance, and cleaning between treatments.
• Ensure environmental conditions meet protocol standards for noise, temperature, and humidity.
• Regularly check and maintain an adequate supply of all products required for the customer's experience, reporting any shortages or low stock of any product used in various treatments.

Who You Are

• You have at least one year of experience in a similar role.
• You possess a minimum qualification of NVQ Level 3 in Massage Therapy or equivalent in the UK.
• You are fluent in English.
• You're genuinely customer-focused and excel at connecting with people.
• Your schedule is flexible. The rota can include shifts in the mornings, evenings, nights, weekends and bank holidays.

Shift Patterns

• Shifts are organised on a rotating schedule and are planned at least two weeks ahead.
• Operating hours start at 9:00 AM and end at 11:00 PM. Shifts are a maximum of 8.5 hours (including break). Operating days are Monday to Sunday, including bank holidays.

Why You Should Join Us

• Permanent contract and 27 working hours.
• Hourly rate: Your hourly rate will be £15.
• Additional pay opportunities: We offer 10% supplement pay for weekends and bank holidays. In addition, you can earn tips.
• Career progression: Explore career progression opportunities within our team.
• Discounts: Benefit from 30% off our AIRE experiences worldwide.
• Employee benefits & saving platform: Access our employee benefits and savings platform. Plus, enjoy flexible pay options.
• Enhanced maternity and paternity pay and time off.
• Birthday gift: Enjoy an AIRE experience on your birthday!
• Employee of the month benefits.
• Canteen perks: Access to coffee and fruits at our canteen.
• Referral program: Get rewarded for referring potential colleagues.
• Pension contribution: AIRE will contribute to your pension scheme.
• Extra days holiday based on years of service.

Inclusive work environment: At AIRE, team spirit is our greatest asset! We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.

About Us

AIRE Ancient Baths offer a timeless relaxation experience, inspired by ancient Roman, Greek, and Ottoman traditions, set in restored historical buildings in major global cities.

At AIRE, we are delighted to have a global presence with eight established centres in cities such as NYC, Chicago, Toronto, London, Copenhagen, Barcelona, Sevilla, Almeria, and Vallromanes. Looking ahead, we are excited about our upcoming Los Angeles facilities.

The London Venue

You will be delighted with our place in London, located in the Covent Garden district, where the townhouse of James Matthew Barrie, the author of Peter Pan, has been given a new lease of life and now is part of the magical AIRE atmosphere.