Locker Attendant

AIRE Ancient Baths; Greater London; Sur place; GBP 15 000 - 21 000; Plein temps

Avantages offerts par ce poste

Zero-hours contract

Shift allowances

Tips

Pension contribution

Discounts on experiences

Birthday gift

Employee of the month

Résumé du poste

AIRE Ancient Baths is hiring a Housekeeper for our London site in Covent Garden. You will deliver excellent guest service in the locker area and perform defined housekeeping tasks to keep facilities spotless and welcoming.

Role includes washing and folding laundry, stocking supplies, and supporting cleanliness across locker rooms, staff areas and toilets. Flexible shifts available on a rotating schedule, with the potential for weekend and bank holiday work.

Qualifications

• 1 year experience in a similar role.
• Advanced level of English.
• Customer-oriented with excellent interpersonal skills.

Responsabilités

• Guarantee the comfort of clients in the locker area with outstanding customer service.
• Assist guests with the lockers and address queries.
• Clean the locker room and keep it tidy, organised and welcoming.
• Wash and fold laundry; keep stock available in case of machine breakdown.
• Keep staff canteen, manager's office and kitchen tidy; remove rubbish daily.
• Maintain cleanliness in all public toilets and ensure they are fully stocked.

Connaissances

Customer service

Interpersonal skills

English proficiency

Description du poste

The role:

AIRE is looking for a Housekeeper to join our site in London, awarded as London's Spa of the Year 2023, 2024, 2025 and 2026. You will join our team and be responsible in both providing excellent customer service to our guests in the lockers and executing different defined tasks related to housekeeping activities.

Key responsibilities:

• Guarantee the comfort of our clients in the locker room area, providing them with an outstanding customer service by demonstrating a friendly and courteous attitude.

• Assist guests with the lockers and addressing any queries.

• Cleaning the locker room and ensuring that it is always tidy, organised, and ready to welcome guests.

• Washing and folding laundry and ensuring that you always have enough stock ready to survive one day if the machine breaks down.

• Ensuring the staff canteen, manager's office and kitchen are always tidy and rubbish is removed daily.

• Ensure cleanliness is maintained in all public toilets and that they are fully stocked at all times.

Who you are:

• You have 1 year prior experience in a similar position.

• You have an advanced level of English.

• You are completely customer-oriented, and you have excellent interpersonal skills.

• Your schedule is flexible. The rota can include shifts in the mornings, evenings, nights, weekends and bank holidays.

Shift patterns:

• Shifts are organised on a rotating schedule and are planned at least two weeks ahead.

• Operating hours start at 7:00 AM and end at 11:30 PM. Shifts are a maximum of 8.5 hours (including break). Operating days are Monday to Sunday, including bank holidays.

Why you should join us:

• Zero-hours contract.

• Hourly rate: Your hourly rate will be £13.03

• Additional pay opportunities: We offer 10% supplement pay for weekends and bank holidays. In addition, you can earn tips.

• Career progression: Explore career progression opportunities within our team.

• Discounts: Benefit from 30% off our AIRE experiences worldwide.

• Employee Benefits & Saving Platform: Access our employee benefits and savings platform. Plus, enjoy flexible pay options.

• Enhanced maternity and paternity pay and time off.

• Birthday Gift: Enjoy an AIRE experience on your birthday!

• Employee of the month benefits.

• Canteen Perks: Access to coffee and fruits at our canteen.

• Referral Program: Get rewarded for referring potential colleagues.

• Pension Contribution:AIRE will contribute to your pension scheme.

• Inclusive Work Environment:At AIRE, team spirit is our greatest asset! We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.

• Extra days holiday based on years of service.

About us:

AIRE Ancient Baths offer a timeless relaxation experience, inspired by ancient Roman, Greek, and Ottoman traditions, set in restored historical buildings in major global cities.
At AIRE, we are delighted to have a global presence with eight established centres in cities such as NYC, Chicago, London, Copenhagen, Toronto, Barcelona, Sevilla, Almeria, and Vallromanes. Looking ahead, we are excited about our upcoming Los Angeles and Madrid facilities.

The London venue:

You will be delighted with our place in London, located in the Covent Garden district, where the townhouse of James Matthew Barrie, the author of Peter Pan, has been given a new lease of life and now is part of the magical AIRE atmosphere.