Mass Vaccination Admin & Rostering Officer

NHS National Services Scotland; Ayr; On-site; GBP 22,000 - 28,000; Part time

Job summary

NHS Ayrshire and Arran is seeking a Locality Support Officer for the Mass Vaccination Programme based at Ailsa Hospital, Ayr. The role provides confidential administrative support and coordinates workforce, acting as a key contact for staff, patients and external partners to help ensure safe vaccination delivery.

The post requires SVQ Level 3 (or equivalent), strong IT skills with Microsoft Office, excellent organisation, and the ability to manage priorities and deadlines.

Qualifications

• SVQ Level 3 (or equivalent) in a relevant field or equivalent experience.
• Experience working in a busy office environment.
• Strong IT skills including Microsoft Office packages.
• Excellent organisational skills with attention to detail.
• Ability to manage competing priorities and meet deadlines.
• Strong communication and interpersonal skills.
• Ability to handle confidential information with discretion.

Responsibilities

• Provide high-quality administrative, clerical and secretarial support to the Vaccination Programme Team.
• Support rostering processes, monitor staffing levels and highlight risks to Team Leads.
• Input and maintain workforce information on SSTS and other systems for payroll and reporting.
• Act as a first point of contact for clinical staff, care homes and members of the public, triaging enquiries.
• Manage care home vaccination administration, including consent forms and clinic coordination.
• Maintain departmental trackers, spreadsheets and records, ensuring accuracy and data quality.
• Support absence management and produce reports for senior staff.
• Liaise with HR, Payroll, Finance, Transport and Digital Services.
• Provide cross-cover across the wider administration team to ensure service continuity.

Skills

Strong communication and interpersonal

Excellent organisational skills

Ability to manage competing priorities

Experience in busy office environment

Education

SVQ Level 3 (or equivalent)

Tools

Microsoft Office

Job description

NHS Ayrshire and Arran is seeking a Locality Support Officer for the Mass Vaccination Programme based at Ailsa Hospital, Ayr. The role provides confidential administrative support and coordinates workforce, acting as a key contact for staff, patients and external partners to help ensure safe vaccination delivery.

The post requires SVQ Level 3 (or equivalent), strong IT skills with Microsoft Office, excellent organisation, and the ability to manage priorities and deadlines.