MarTech Consultant - Antavo Loyalty Cloud Specialist

JR United Kingdom; Gloucester; Remote; GBP 50,000 - 75,000; Full time

Job summary

A leading company is seeking a MarTech Consultant with expertise in the Antavo Loyalty Cloud to optimize a large-scale customer loyalty programme. The successful candidate will engage with stakeholders, perform platform integrations, and act as a strategic advisor to enhance loyalty strategies. The role requires hands-on experience with Antavo and a solid understanding of CRM systems, making it crucial for successful program deployment.

Qualifications

• Significant hands-on experience with Antavo Loyalty Cloud is a must.
• Understanding of Salesforce CRM integration is essential.
• Experience with customer data platforms (CDPs) preferred.

Responsibilities

• Conducting a comprehensive audit of the existing loyalty and CRM landscape.
• Leading the technical implementation of a new, enterprise-scale loyalty programme.
• Monitoring and optimising platform performance.

Skills

API integration

Data mapping

Enterprise system architecture

Loyalty points systems

Marketing automation tools

Job description

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MarTech Consultant - Antavo Loyalty Cloud Specialist, Gloucester

Client:

Location: Gloucester, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Job Title: MarTech Consultant - Antavo Loyalty Cloud Specialist

Location: Remote (UK)

Duration: 6 Months Initially

Start Date: Immediate

Description:

We are seeking an experienced MarTech Consultant with expertise in the Antavo Loyalty Cloud platform to join our team on a full-time, embedded basis with a leading hospitality client. This role is central to the successful rollout and optimisation of a large-scale customer loyalty programme.

As the primary technical and strategic advisor, you will work closely with internal stakeholders across marketing, technology, and operations to deliver key integrations and design innovative loyalty solutions. Your responsibilities will include platform integration, technical implementation, stakeholder engagement, and ongoing performance analysis.

Key Responsibilities:

1. Phase 1: Platform Onboarding & CRM Integration (Months 1-2):
   • Conduct a comprehensive audit of the existing loyalty and CRM landscape
   • Optimise the integration between Antavo Loyalty Cloud and Salesforce CRM
   • Define data flow architecture and ensure seamless data synchronisation
   • Work with internal IT teams to resolve technical integration issues
   • Document current systems and propose technical enhancements
   • Establish governance frameworks for platform administration
2. Phase 2: Loyalty Programme Deployment (Summer-Autumn):
   • Lead the technical implementation of a new, enterprise-scale loyalty programme
   • Design loyalty mechanics, tier structures, and reward redemption workflows
   • Collaborate with cross-functional teams for successful delivery
   • Develop and execute user acceptance testing (UAT) plans
   • Produce training materials and technical documentation
   • Advise on customer engagement and loyalty strategy
   • Build the loyalty points engine and conversion logic
3. Ongoing Responsibilities:
   • Act as the internal expert on Antavo platform capabilities and issues
   • Monitor and optimise platform performance
   • Support marketing campaigns and loyalty operations
   • Generate regular reports and insights on programme effectiveness
   • Stay up to date with platform updates and MarTech best practices

Required Qualifications & Experience:

Technical Skills:

• MUST HAVE significant hands-on experience with Antavo Loyalty Cloud
• Understanding of Salesforce CRM integration
• Skilled in API integration, data mapping, and enterprise system architecture
• Experience with customer data platforms (CDPs) and marketing automation tools
• Knowledge of loyalty points systems and reward mechanisms