Martech Architect Manager

Accenture; Birmingham; On-site; GBP 50,000 - 90,000; Full time

Job description

Job Title: Martech Architect Manager

Location: London, Manchester, Newcastle, Edinburgh, Birmingham
Career Level: Manager (L7)

We Are:

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: https://www.accenture.com/gb-en/about/accenture-song-index

As a Martech Architect Manager, you will:

Be a crucial part of our Customer Tech team supporting on the delivery of Personalisation Strategies with clients wanting to drive customer centric experiences. The successful candidate will need to have a particular expertise in Customer Data Platforms (CDP). Particular focus areas will be:

1. Customer Data Strategy: Understanding data-driven approaches for strategic decision making
2. Personalisation: Enhancing customer experiences
3. Audience Insights: Analysing customer data to inform marketing strategies
4. Data Orchestration: Integrating data seamlessly across platforms
5. Product ownership: Project management (agile) and core consulting skills

Responsibilities Include:

You will be part of a high-performing team tasked with growing the CDP capability and knowledge. You should have demonstrable experience in the following areas:

1. Working on projects where you shape and deliver technical implementation and designs to define roadmaps for Personalisation (either B2B or B2C)
2. Supporting the delivery of Customer Data Platforms (CDPs) and selecting the correct vendors; ability to independently lead technical work streams, manage product and requirements backlogs
3. Providing an overview and knowledge of CDP capabilities and the ability to upskill other teams/members on technical capabilities
4. Understanding the range of customer data sources and activation channels needed for personalisation, with a low level of technical detail
5. Shaping technical designs and advising on best practices within enterprise architecture
6. Arranging and planning workshops
7. Supporting client pitches & proposals
8. Experience working with a variety of stakeholders

We are looking for experience in the following skills:

1. Strong relevant industry experience in Personalisation & CDP projects
2. Core understanding of CDP capabilities, with deep functional expertise in at least one core CDP platform (Salesforce Data Cloud, Adobe Experience Platform, TreasureData, Tealium, SegmentCDP)
3. Previous experience working as part of a CDP team

What’s in it for you:

Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as:

1. 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.
2. Family-friendly and flexible work policies.
3. Attractive pension plan with financial wellbeing support and resources.
4. Private healthcare insurance plan and Mental Wellbeing support.
5. Employee Assistance Programme, Career Development and Counselling.
6. A range of generous Parental Leave offerings.

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for.

Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.