Markets Operations Intermediate Analyst

Citibank (Switzerland) AG; Belfast City District; On-site; Confidential; Full time

Benefits offered by this job

Hybrid work model

Competitive base salary

Private medical insurance

Pension plan

Employee assistance program

Parental leave

Learning & development resources

Job summary

Citi Belfast is hiring for a Markets Operations role focused on the clearance, settlement and investigation of transactions. The position involves liaising with traders and clients to resolve issues, with opportunities to learn through a Market Operations Training Academy.

You will contribute to risk management, process improvements, and regulatory compliance while supporting stakeholders globally from Belfast's Titanic Quarter.

Qualifications

• Excellent verbal and written communication skills.
• Strong risk management and control mindset.
• Self-reliant, problem solver with results orientation.
• Experience using Microsoft Office applications.
• Ability to work well in a team environment.
• Strong time management and organisational abilities.

Responsibilities

• Manage client trade activity, liaising with traders and clients to resolve issues.
• Contribute to development of new techniques and improve processes to manage risk and service clients.
• Help maintain culture and environment with proper controls and timely risk escalation.
• Prepare reports for senior stakeholders in a timely manner.
• Understand regulatory requirements and ensure compliance.

Skills

Excellent communication

Risk management

Self-motivated

Microsoft Office

Team player

Time management

Tools

Microsoft Office

Job description

Role Overview

Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders alongside having significant interaction with external clients, playing a key role in the overall client experience. A role within Markets Operations means that you will have a global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter. You can play an important part in transforming and simplifying our operating model. The primary responsibility of this role is to assist in the clearance, settlement and investigation of transactions. The successful candidates will attend a two week Market Operations Training Academy if required. This aims to help you understand how Markets Operations work and where your role fits in in Citi while also providing you with all the tools needed to be the best you can be in your new role.

What you’ll do

• Management of client trade activity, liaising with traders and clients to resolve any issues
• Contribute to the development of new techniques and improve processes and workflows that will effectively manage risk and service our clients to a high standard.
• Helping to maintain a culture and environment where processes, risks and controls are continually monitored and potential risks are escalated on a timely basis
• Prepare reports for senior stakeholders in a timely manner
• Understand impact of applicable regulations on the business area and ensure that all regulatory requirements are met

What we’ll need from you

• Excellent communication skills; both verbal and written
• Strong risk management and control mindset
• Self-reliant, good problem solver, results orientated.
• Experience using Microsoft Packages
• Ability to work as part of a team
• Excellent time management and organisation skills

What we can offer you

This role will provide you with an opportunity to work with stakeholders of all levels at a global scale and develop an in-depth understanding of the full trade lifecycle. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.