Marketplace Success Analyst

Temper; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

As a Marketplace Analyst at Temper, you will play a key role in optimizing marketplace dynamics for the UK market. Your analytical skills and proactive mindset will be essential in driving improvements in filled hours, automating processes, and collaborating with various departments. Join a dynamic team dedicated to reshaping the labor market and fostering flexibility in work.

Benefits

Flexible working arrangements

Unlimited vacation days

Company Equity Plan

Pension scheme

Learning & Development budget

Personal well-being budget

Home working allowance

Travel expenses for office visits

Flexible bank holidays

Temper Summits for team building

Qualifications

• Bachelor's degree in Computer Science, Statistics, or Economics.
• Strong analytical skills to solve complex issues.
• Proficient in SQL and data querying.

Responsibilities

• Be the Coverage owner for the UK market and improve filled hours.
• Identify and automate manual tasks using Python or similar tools.
• Analyze large datasets to provide actionable insights.

Skills

Analytical Skills

Problem Solving

Communication

Education

Bachelor's degree in a quantitative field

Tools

SQL

Data Visualization tools

Job description

As a Marketplace Analyst within the Marketplace Success team, you will play a crucial role in balancing supply and demand in our marketplace. This is a dynamic role that blends analytical rigor with a proactive approach to automation and smart execution. You will be the owner of the Coverage (share of filled hours) metric for the UK market and will therefore play an integral part in delivering the 2025 budget. This role requires a curious mind, a passion for problem-solving, and the ability to thrive in a fast-paced environment.

Key Responsibilities

• Coverage owner: Be on top of the marketplace dynamics to improve key drivers of coverage, and work on creative solutions to increase filled hours on the platform.

• Automation Champion: Identify manual, repetitive tasks and design and implement automation solutions using scripting languages (e.g., Python), workflow automation tools (e.g., Zapier), or integrations with existing systems (e.g. Salesforce and platform data).

• Smart Execution: Hypothesis, test and implement targeted interventions, marketing campaigns, and process improvements based on data analysis and business understanding. Think of improving worker re-activation campaigns, initiatives to improve client platform behavior and more.

• Cross-functional Collaboration: Partner closely with Marketing, Operations, and Account Management to understand their needs and contribute to strategic initiatives.

• Problem Solving: Proactively identify and troubleshoot operational issues, develop and implement effective solutions.

• Data-Driven Insights: Collect, clean, analyze, and interpret large datasets using tools like SQL and data visualization platforms (Looker) to generate actionable insights and recommendations.

Your Temper team

You are a part of the Marketplace Success team, whose goal it is to increase filled hours on the Temper platform. The other team members are working from Amsterdam, focussing on the Dutch market. Because this role’s focus is on the UK market, you are based in the UK office located in London (Shoreditch) at least two days per week.

How we work

At Temper, we embrace a dynamic hybrid work model that blends the best of both worlds: the energy of our vibrant offices in Amsterdam, and London, and the flexibility to work from home. We believe in empowering our team to thrive in a way that suits them best. Need a change of scenery? You'll find the support and flexibility to make the most of your talents at Temper.

What makes you a great fit:

• Bachelor's degree in a quantitative field such as Computer Science, Statistics, Economics, or a related discipline.

• Strong analytical and problem-solving skills with the ability to break down complex issues into manageable components.

• Proficiency in SQL for data querying and manipulation.

• A proactive and results-oriented mindset with a strong drive to learn and improve.

• Startup mindset. Willingness to be hands-on with problems and quickly iterate on potential solutions.

• Excellent communication and presentation skills, with the ability to convey technical findings to both technical and non-technical audiences.

• Fluency in English

Great to have..

• Experience with data analysis and visualisation tools (e.g., Looker, Tableau, Power BI).

• Experience with scripting languages for automation (preferably Python).

• Experience with automation projects, for instance, building chatbots, email marketing automation or anything similar.

• Familiarity with CRM systems (e.g., Salesforce) and marketing automation tools (e.g., Marketing Cloud).

How we make your life work:

• Flexible working (for real). Some of us want to get out of bed early, others are night owls - we focus on results, not on what time you start or where you do your work.

• Unlimited vacation days. As long as you get a thumbs-up from your manager, you can always take vacation days to rest and recoup your energy.

• Company Equity Plan (SARs). We want everyone at Temper to Own It and be part of our growth and success!

• Pension scheme. You will be eligible to be enrolled into our pension plan.

• Learning & Developing budget. Once a year you’ll receive a generous personal budget to develop your skills.

• Personal well-being budget. Annually you have access to a well-being budget - we provide a dedicated budget in order to bring your best self to work every day!

• Travel expenses if you come to the office. Additionally, we have great lunch options waiting for you too!

• Home working allowance. Plus a home office budget for a comfy desk chair, laptop, and whatever else you need.

• Remote workplace facilitation. We facilitate the possibility to rent a desk/space at a co-working space for a limited amount of cost. Our aim is to encourage people, who work remotely, to rent a desk in an inspiring and energizing environment.

• Flexible bank holidays. In order to nurture an inclusive work environment, we offer the possibility to exchange bank holidays to match your own culture, heritage, and traditions.

• Temper Summits. We believe in fostering a strong sense of community and knowledge-sharing. We share to succeed! Regardless of where you are based, twice a year we gather for the Temper Summits bringing the whole team together to collaborate, learn, and have some fun!

We are Temper

Are you passionate about helping people adjust work to fit their lives, not the other way around? At Temper, our mission is to revolutionize the labor market with technology, making it fairer, more accessible, and efficient. We empower the new generation of workers who crave flexibility and control over when and where they work— by providing them with a solution right at their fingertips!

What makes our platform successful is that it is built around our users’ needs - We do it for them! We take pride in our user-centric approach, constantly evolving to meet their demands and exceed expectations. Our goal is to give businesses a tool that lets them easily connect with great people looking for flexible shift work.

At Temper, every team member has the opportunity to make a significant impact. Our core value, "We Own It," drives our culture (quite literally, as you will see in our equity plan). We believe in empowering you to take ownership and responsibility, so that together, we can take Temper to the next level.

Our unique culture is proudly embodied by our colleagues at Temper. With over 17 nationalities represented, we embrace remote work across more than 10 countries, alongside our bustling offices in Amsterdam and London. Several times a year, we come together to connect, share knowledge, and foster our vibrant community.

Join us on this exciting journey as we redefine the future of work! Your passion and dedication will shape the way millions approach their careers worldwide.