Marketplace Operations Manager (Cloud Service Providers)

TN United Kingdom; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading cybersecurity company is looking for a Marketplace Operations Manager to support Cloud Service Providers in London. The role involves managing sales processes, creating offers, and collaborating with various teams. Ideal candidates are detail-oriented, self-motivated, and possess strong communication skills. This position requires proficiency in Microsoft Excel and experience in international environments, making it a dynamic opportunity in a fast-paced setting.

Qualifications

• Business analysis experience preferred.
• Ability to handle stressful situations and meet deadlines.

Responsibilities

• Create private offers for CSP marketplace customers.
• Manage sales processing and coordinate with order support teams.
• Develop reports and metrics to evaluate sales effectiveness.

Skills

Attention to Detail

Problem-Solving

Self-Motivation

Effective Communication

Organizational Skills

Multi-Tasking

Tools

Microsoft Excel

Salesforce.com

Job description

Marketplace Operations Manager (Cloud Service Providers), London

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Description

Palo Alto Networks is seeking a motivated & process-oriented Program Coordinator to support Public Cloud Service Providers’ (CSP) marketplace private offers and facilitate co-sell processes. The ideal candidate is a self-starter, quick learner, and passionate about supporting new business growth.

The CSP Program Coordinator reports to the EMEAL Partner Acceleration Director and collaborates closely with the EMEAL CSP Alliance Manager, as well as global CSP, sales operations, and order management teams.

This role is focused on the EMEA region, requiring attention to detail, multi-tasking abilities, and responsiveness to tight deadlines. It involves interaction with sales, channels, finance, deals desk, and order processing teams regionally and with the global HQ.

Your Responsibilities

1. Work with sales to create private offers for CSP marketplace customers.
2. Manage sales processing and coordinate with order support teams for transaction fulfillment.
3. Act as an escalation point for private offer requests and issues when needed.
4. Identify root causes of issues and communicate effectively with internal stakeholders.
5. Provide training and subject matter expertise to internal teams and partners.
6. Create and manage sales opportunities in CSP partner portals.
7. Facilitate introductory calls, account mapping, and other sales activities.
8. Develop reports, dashboards, and metrics to evaluate sales and marketing effectiveness.
9. Provide insights and reporting to sales and finance teams.
10. Support projects aligned with company objectives.

Qualifications

Requirements:

1. Excellent attention to detail, problem-solving skills, and self-motivation.
2. Effective communication skills for technical and business audiences.
3. Highly organized with strong multi-tasking abilities, especially in ambiguous situations.
4. Business analysis experience with quantitative and organizational skills preferred.
5. Ability to handle stressful situations and meet deadlines.
6. Experience working in virtual, international, and matrix environments.
7. Proficiency in Microsoft Excel; familiarity with Salesforce.com is a plus.

Additional Information

Our Commitment

We are trailblazers who dream big, take risks, and challenge cybersecurity norms. Diversity and innovation are core to our success.

We provide accommodations for individuals with disabilities. Contact us at [emailprotected] for assistance.

Palo Alto Networks is an equal opportunity employer, celebrating diversity and ensuring fair consideration regardless of background or characteristics.