Marketplace Operations Executive (12 month Fixed Term Contract)

TN United Kingdom; Welwyn Garden City; Hybrid; GBP 25,000 - 45,000; Full time

Job summary

Join a forward-thinking company as a Marketplace Operations Executive in Welwyn Garden City, where you'll play a crucial role in supporting sellers on a new online platform. This position offers a unique opportunity to collaborate with diverse teams, enhance your project management skills, and contribute to a sustainable shopping experience. With a focus on innovation and customer satisfaction, you'll help shape the future of online retail while enjoying generous benefits, including a competitive annual bonus and ample holiday time. If you're passionate about making a difference in the retail landscape, this role is perfect for you!

Benefits

Annual bonus up to 10%

Holiday starting at 25 days

26 weeks maternity leave

Virtual GP

Mental wellbeing support

Qualifications

• Proficient in data manipulation, especially in MS Excel.
• Strong project management skills with experience in online retail.

Responsibilities

• Support sellers using the Tesco Marketplace platform.
• Monitor product quality and assist sellers in growing their businesses.

Skills

Data Manipulation

Project Management

Communication Skills

Experience in Online Retail

Tools

MS Excel

Job description

Marketplace Operations Executive (12 month Fixed Term Contract), Welwyn Garden City

Client: Tesco

Location: Welwyn Garden City

Job Category: Other

EU work permit required: Yes

Job Reference: eb5042329c12

Job Views: 7

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

About Marketplace

Marketplace is a new online venture for Tesco, allowing customers to shop for a wide range of third-party products alongside groceries. Initial focus will be on pet food, health and beauty, and alcohol, with sellers fulfilling orders directly. Join us and be a key part of a collaborative team delivering better service to our customers, communities, and the planet.

Life on the team

As an innovator, you'll work with various teams within Tesco, gaining expertise in the Marketplace model. We are shaping Tesco's future, and your contributions will be vital.

Responsibilities:

• Support sellers using the Tesco Marketplace platform
• Monitor the quality of products on Marketplace
• Assist sellers in maintaining and growing their businesses
• Manage KPIs and create reporting processes
• Act as SME for seller performance and compliance
• Ensure sellers adhere to Tesco Marketplace guidelines
• Collaborate with Customer Engagement, Product/Tech, and other teams to resolve issues

Requirements:

• Proficient in data manipulation, especially MS Excel
• Ability to quickly learn multiple product systems
• Strong project management skills
• Experience in online retail
• Excellent communication skills for stakeholder engagement

What’s in it for you:

• Annual bonus up to 10%
• Holiday starting at 25 days plus personal day and bank holidays
• 26 weeks maternity and adoption leave, 13 weeks statutory pay, 6 weeks fully paid paternity leave
• Virtual GP, Employee Assistance Programme, mental wellbeing support

About us:

Our vision is to be every customer's favorite shopping way, at home or on the move. We value diversity, inclusion, and sustainability. We are moving towards a blended work model, combining office and remote work. Successful applicants will need to provide bank details on start date. We are committed to accessible recruitment and support for applicants with disabilities.