Marketplace Manager

Jobtailor

Banbury

On-site

GBP 60,000 - 85,000

Full time

6 days ago

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Job summary

Jobtailor is seeking a Marketplace Trading Manager to own the commercial performance of marketplace channels for Katie Loxton and Joma Jewellery. You will drive revenue, margin and profitability, monitor sales, traffic, stock and pricing, and deliver regular trading reports and forecasts.

Based at our Banbury head office with some from-home days, you’ll manage Amazon UK and international listings, launches and campaigns, collaborate across Ecommerce, Merchandising, Operations and Finance, and

Qualifications

Proven experience managing marketplaces within consumer fashion or retail.
Strong hands-on Amazon experience and familiarity with marketplace operations.
Data-driven approach to identify opportunities and trading decisions.

Responsibilities

Own the commercial performance of marketplace channels across Katie Loxton and Joma Jewellery.
Deliver marketplace revenue, margin and profitability targets.
Monitor sales, traffic, conversion, stock, pricing and product performance and identify growth actions.
Produce regular marketplace trading reports communicating performance, risks and opportunities.
Build annual, seasonal and weekly marketplace trading plans.
Develop forecasts and sales targets by marketplace, brand, territory and product category.
Manage Amazon across UK and international markets, including listings, catalogue health, content, pricing, marketing, promotions and availability.
Ensure product launches and seasonal campaigns are executed effectively.
Act as the day‑to‑day contact for marketplace partners and build partner relationships.
Agree seasonal plans, promotional opportunities, product launches and visibility with partners.
Build marketplace promotional calendars and optimise marketplace marketing spend.
Monitor competitor activity, pricing and promotional behaviour.
Work with Operations and Customer Service to ensure accurate and efficient fulfilment.
Monitor cancellations, delivery performance, returns and customer feedback and resolve operational issues.
Ensure product data, inventory and pricing feeds are accurate.
Work with Finance to control marketplace commissions, fees, deductions and reconciliations.
Identify, evaluate and launch new marketplace opportunities and partners.
Create scalable marketplace processes with Ecommerce, Operations, Finance and Technology.
Assess the marketplace landscape for emerging platforms and opportunities.

Skills

Marketplace Management

Amazon Experience

Revenue Optimization

Data-Driven Decision Making

Cross-Functional Collaboration

Tools

Ecommerce Platforms

Marketplace Analytics Tools

Job description

Own the commercial performance of marketplace channels across Katie Loxton and Joma Jewellery
Deliver marketplace revenue, margin and profitability targets
Monitor sales, traffic, conversion, stock, pricing and product performance and identify growth actions
Produce regular marketplace trading reports communicating performance, risks and opportunities
Build annual, seasonal and weekly marketplace trading plans
Develop forecasts and sales targets by marketplace, brand, territory and product category
Manage Amazon across UK and international markets, including listings, catalogue health, content, pricing, marketing, promotions and availability
Ensure product launches and seasonal campaigns are executed effectively
Act as the day‑to‑day contact for marketplace partners and build partner relationships
Agree seasonal plans, promotional opportunities, product launches and visibility with partners
Build marketplace promotional calendars and optimise marketplace marketing spend
Monitor competitor activity, pricing and promotional behaviour
Work with Operations and Customer Service to ensure accurate and efficient fulfilment
Monitor cancellations, delivery performance, returns and customer feedback and resolve operational issues
Ensure product data, inventory and pricing feeds are accurate
Work with Finance to control marketplace commissions, fees, deductions and reconciliations
Identify, evaluate and launch new marketplace opportunities and partners
Create scalable marketplace processes with Ecommerce, Operations, Finance and Technology
Assess the marketplace landscape for emerging platforms and opportunities

Requirements

Proven experience managing marketplaces within a consumer, fashion, accessories, jewellery, gifting or retail business
Strong hands‑on Amazon experience
Strong understanding of revenue, margin and profitability
Comfortable using data to identify opportunities and make trading decisions
Experience managing product ranges, pricing, promotions and stock across third‑party channels
Strong understanding of marketplace operations and account management
Experience working with marketplace partners and external account managers
Highly organised, with the ability to manage multiple brands, platforms and priorities
Confident working cross‑functionally across Ecommerce, Merchandising, Operations, Marketing and Finance
Experience launching new marketplaces or international territories would be advantageous
Proactive, entrepreneurial and comfortable developing an area of the business rather than simply maintaining existing channels
Ability to work Monday to Friday, 9am–5pm
Ability to work an average of three days per week at the Head Office in Banbury, Oxfordshire, with remaining days from home

Core Competencies

Demonstrates expertise in managing marketplace performance, including revenue, margin, and profitability targets, while effectively collaborating across Ecommerce, Operations, Marketing, and Finance. Proven ability to build and execute trading plans, optimize marketing spend, and develop strong relationships with marketplace partners.

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