Marketplace Account Executive

Zachary Daniels; Manchester; Hybrid; GBP 28,000 - 33,000; Full time

Job summary

A leading omni-channel fashion retailer is seeking a Marketplace Account Executive to join their dynamic Manchester team. You will support account performance, manage stock and data, and help drive growth across multiple drop shipment partners. The ideal candidate will be skilled in analysis and communication, contributing to a fast-paced environment with multiple teams.

Benefits

Discretionary bonus

25 days holiday + bank holidays

Loyalty days off

Flexible, hybrid working

Birthday hours + volunteer day

Cycle to work, gym discounts, wellness initiatives

Staff discounts + modern office with free parking

Subsidised canteen

Qualifications

• Experience in logistics or customer service roles.
• Familiarity with customer portals and DTC accounts.

Responsibilities

• Track KPIs (order fulfilment, shipping accuracy, sales, customer satisfaction); drive improvements with partners.
• Manage product matrices, imagery, samples, and ensure stock availability.
• Analyse forward orders and manage seasonal promotions.

Skills

Analytical mindset

Strong communication skills

Strong computer skills

Job description

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This range is provided by Zachary Daniels. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Zachary Daniels are proud to partner with a growing omni-channel fashion retailer. Due to continued success, we're hiring a Marketplace Account Executive to join their dynamic Manchester team.

You'll support account performance, manage stock and data, and help drive growth across multiple drop shipment partners.

Key Responsibilities:

Hybrid Marketplace Account Executive | Fashion Retail | Manchester | £28,000 + Benefits

Zachary Daniels are proud to partner with a growing omni-channel fashion retailer. Due to continued success, we're hiring a Marketplace Account Executive to join their dynamic Manchester team.

You'll support account performance, manage stock and data, and help drive growth across multiple drop shipment partners.

Key Responsibilities:

• Track KPIs (order fulfilment, shipping accuracy, sales, customer satisfaction); drive improvements with partners.

• Maintain and review Account Plans and planning documents against targets.

• Understand each account's strategy, challenges, and operations.

• Upload and maintain product ranges and pricing in line with deadlines.

• Manage product matrices, imagery, samples, and ensure stock availability.

• Analyse forward orders and manage seasonal promotions.

• Act as key contact for drop ship accounts, building strong relationships.

• Liaise with teams across Digital, Wholesale, Retail, Logistics, Finance, and CX to support cross-functional goals.
  
  

What We're Looking For:

• Strong computer skills (Word, PowerPoint, Excel - intermediate+).

• Familiarity with customer portals and DTC accounts.

• Analytical mindset - use data to predict sales, manage stock, and improve performance.

• Experience in logistics or customer service roles.

• Excellent communication skills and ability to build internal/external relationships.
  
  

Benefits:

• £28,000 + discretionary bonus

• 25 days holiday + bank holidays (option to buy 3 more)

• Loyalty days off (every 3 years)

• Flexible, hybrid working

• Birthday hours + volunteer day

• Cycle to work, gym discounts, wellness initiatives

• Staff discounts + modern office with free parking

• Subsidised canteen with Starbucks

BBBH33576

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Retail Apparel and Fashion

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