Marketing Project Manager

Soho House & Co; Greater London; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Annual Every House Membership

50% off Food & Drink

Staff Room Rates

Private Health and Dental Care

Weekly Pay

Life Assurance

Staff Discounts on Cowshed & Soho Home

In Office Dog Fridays

Season Ticket Loan

Charity Paid Days

Counselling Sessions

Cultural training & discounts platform

Job summary

Soho House is seeking a skilled Trade & Commercial Marketing Coordinator to align marketing actions with global commercial priorities. The role bridges marketing channels, translating trade priorities into actionable campaigns, and supports F&B and Bedrooms marketing to maximise revenue and footfall across Soho House properties.

You will manage Google paid campaigns, oversee web/SEO efforts, and provide data-driven insights to stakeholders.

Qualifications

• Experience across multi-channel marketing, spanning brand and performance.
• Hands-on management of Google paid channels (Metasearch, PMax, Demand Gen).
• Strong knowledge of SEO and conversion-focused web optimisation.

Responsibilities

• Represent Global Marketing at trade meetings and translate priorities into actions.
• Provide a single view of activity across channels for the business.
• Act as global point of contact for Operations marketing and support F&B initiatives.
• Work with Bedrooms team on commercial/brand marketing and campaigns.

Skills

Multi-channel marketing

Google paid channels

SEO and web optimisation

Data interpretation

Trade/commercial conversations

Project coordination

AI tools (Claude)

People management

Tools

Claude AI

Job description

The Role..

This position brings together a defined set of responsibilities into a single point of coordination, ensuring the team continues to respond effectively to commercial and trade priorities across the business.

The Role..

This position brings together a defined set of responsibilities into a single point of coordination, ensuring the team continues to respond effectively to commercial and trade priorities across the business.

The role acts as the connective layer across marketing channels: building visibility on what each channel owner is delivering, translating trade and commercial priorities into marketing action, and representing Global Marketing in trade conversations.

This is a newly created, fixed-term role designed to provide focused trade and commercial marketing support to the Global Marketing team during a period of maternity leave cover.

Key Responsibilities..

Trade & Commercial Marketing Coordination

• Represent Global Marketing at trade meetings, feeding commercial business priorities back into the marketing team and translating them into appropriate marketing actions.
• Act as the central point of visibility across all marketing channels — working with each channel owner to understand current activity, upcoming plans and performance, so the wider business has a clear, single view of what's happening to support trade and commercial needs.
• Provide a first point of contact for the business on marketing-related trade queries, escalating and prioritising as needed.

Operations Marketing (F&B)

• Act as the global point of contact for Operations marketing, supporting F&B initiatives designed to maximise revenue and footfall across Soho Houses globally.
• Partner with House and Operations teams to shape marketing support for commercial trading priorities.

Bedrooms Marketing

• Work closely with the global Bedrooms team on the commercial and brand marketing plan, covering both long-term positioning and short-term tactical activity.
• Manage Google paid channels for Soho House bedrooms, including Metasearch, Performance Max (PMax) and Demand Gen campaigns, optimising spend and performance against commercial targets.

Web & SEO

• Oversee Web and SEO projects on sohohouse.com, with a particular focus on optimising membership acquisition and application journeys.
• Work with digital and web teams to prioritise projects that improve conversion through the membership funnel.

Reporting & Performance Insight

• Interpret and quantify data to report on performance across marketing channels, translating results into clear, actionable insight for the wider team and business stakeholders.
• Maintain consistent reporting rhythms so channel performance is easy to track and communicate across the business.

Team Efficiency & AI Enablement

• Provide hands-on support to the marketing team in using Claude (or equivalent AI tools) to optimise and streamline day-to-day output, sharing practical ways of working that save time across the team.

What We're Looking For

• Proven experience across multi-channel marketing, ideally spanning both brand/commercial marketing and performance/paid media.
• Hands-on experience managing Google paid channels (Metasearch, PMax, Demand Gen) — bedrooms, travel or hospitality experience is an advantage.
• Strong working knowledge of SEO and web optimisation, particularly around acquisition and conversion journeys.
• Confident interpreting data and translating it into clear commercial narratives for varied audiences.
• Comfortable representing marketing in trade/commercial conversations, challenging assumptions and translating business priorities into marketing plans.
• A natural project coordinator — able to build a clear, accurate view of activity across multiple channels and stakeholders without owning every channel directly.
• Experience using AI tools (e.g. Claude) to improve team efficiency is a strong plus.
• Line management experience, or readiness to step into managing 3 direct reports.

Benefits…

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.

• Annual Every House Membership
• 50% off Food & Drink, 7 days a week
• Staff Room Rates
• Private Health and Dental Care
• Weekly Pay
• Life Assurance
• Up to 50% Staff Discount on Cowshed & Soho Home
• In Office Dog Policy on Fridays
• Season Ticket Loan
• Christmas Office Closure
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.