Marketing Operations Manager

Story Terrace Inc.; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A financial technology company in London is seeking a Marketing Operations Manager to oversee marketing systems and operations. You will ensure campaigns run smoothly and link marketing activities to business outcomes. The ideal candidate should have proven experience in marketing operations, a strong understanding of analytics, and a passion for making systems work smarter. This role offers competitive salary and hybrid working setup.

Benefits

Competitive Salary

Stock options after 12 months

Hybrid working setup

Qualifications

• Proven experience in marketing operations.
• Experience in marketing automation.
• Proficiency in analytics and dashboarding tools.

Responsibilities

• Oversee marketing systems and operations, ensuring campaigns are properly set up.
• Build and maintain dashboards and reports that track performance.
• Implement and optimise campaign execution processes.

Skills

Marketing operations

Marketing automation

Analytics tools

Lead cycle management

Problem-solving

Tools

PowerBI

Google Analytics

Job description

Hybrid working: 3 days in the office. Up to 2 remote working days

We’re looking for a sharp Marketing Operations Manager to join our growing marketing team and play a critical role in scaling our growth engine. This role is perfect for someone who loves turning complexity into clarity. You’ll ensure our marketing programmes run smoothly, efficiently, and measurably – enabling the team to focus on driving pipeline and growth.

You’ll manage the marketing tech stack, lead reporting and attribution, streamline campaign operations, and support the team in delivering a best-in-class marketing function. If you’re passionate about connecting marketing activity to commercial impact, thrive on detail, and love making systems & processes work smarter – we’d love to meet you.

Our mission

3S Money is reinventing international business banking. Founded in 2018, our mission is to help growing businesses send, receive and exchange money in over 190 countries. With offices in five countries and over 200 employees, you’ll be joining a high-energy, high-impact team that’s achieved profitability and has a wealth of opportunity ahead.

Our culture

At 3S Money, we believe in caring personally, staying curious and making an impact through collaboration not competition. Our culture is genuinely transparent with minimal hierarchy and a commitment to each employee’s professional growth.

What you’ll be doing

• Oversee marketing systems and operations, ensuring campaigns and lead flows are properly set up, nurtured, and integrated with sales processes.
• Build and maintain dashboards and reports that track performance, attribution, and ROI – partnering closely with IT and Data team to ensure one version of truth.
• Implement and optimise campaign execution processes across channels, including tagging, testing, and performance reviews (e.g. optimising email marketing workflows – ensuring effective segmentation, journey design, and performance monitoring)
• Collaborate cross-functionally to ensure seamless handoffs, aligned MQL definitions, and consistent lead scoring methodology.
• Monitor and govern marketing data quality and database/ list management.
• Support budget tracking and forecasting, ensuring spend is aligned to performance and commercial goals.
• Identify opportunities for process streamlining to improve team productivity and insight.

About you, you have

• Proven experience in marketing operations
• Experience in marketing automation
• Proficiency in analytics and dashboarding tools (e.g. PowerBI, Google Analytics)
• Understanding of lead cycle management, campaign attribution
• Detail-oriented
• Excellent problem-solving skills
• A background in Fintech or financial services, ideally with growth-stage/ scale-up exposure
• Understands agile ways of working

In return for your hard work

• Competitive Salary + plus stock options (after 12 months) & benefits
• Hybrid working setup in our wonderful city-centre office
• We foster non-BAU projects in our team, we want you to explore new avenues and expand your expertise to benefit your professional pathway & our teams.
• And much, much more….

Our commitment to you

We are an equal opportunities employer.

We make recruiting decisions based on your experience, skills and personality. Our passion and focus will always be to work with the best people. We’re creating services for everyone, so it’s imperative we work with everyone. Our diverse team has been the foundations to our success in building more efficient products, making better decisions and establishing an all-inclusive place to work. Applicants of all backgrounds are hugely encouraged to apply and discover the 3S way.