Marketing Operations Director

JR United Kingdom; Derby; On-site; GBP 45,000 - 70,000; Full time

Job summary

A leading start-up in sustainable apparel seeks a Marketing Operations Director to manage and enhance its marketing functions. You will drive project delivery and develop processes to enable the team to achieve brand goals in a dynamic environment. This role requires deep marketing expertise and a collaborative spirit to foster team success.

Benefits

Birthday leave

Gym memberships

Duvet days

Collaborative work culture

Qualifications

• 10+ years in marketing operations or project management.
• Strong understanding of integrated marketing campaigns.
• Comfortable in fast-paced, entrepreneurial environments.

Responsibilities

• Own cross-functional marketing project delivery.
• Set and track marketing KPIs across all disciplines.
• Manage marketing budgets and resourcing.

Skills

Project Management

Analytical Skills

Collaboration

Digital Workflows

KPI Tracking

Tools

Asana

Notion

Airtable

Job description

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Reflo (WWW.REFLO.COM) have burst onto the apparel scene to bridge the gap between sustainable clothing and high-performance premium sportswear.

Our goals are monumental and go beyond selling a lot of gear - we aim to plant 1 million trees and recycle over 5 million plastic bottles in our first 5 years. That is something we can all be proud of.

We are a start-up that has achieved great things in a very short existence; including signing multi-year international collaborations and bringing onboard Harry Kane as our first global ambassador and investor.

We celebrate our vibrant work culture and boast that our external partners are treated well, therefore our internal environment should echo that. We have created awesome initiatives to ensure our team loves working here, including birthday leave, gym memberships, and a set number of “duvet days.” Plus, don’t miss out on asking about “The Dream Machine”!

ABOUT THE ROLE

We’re looking for a Marketing Operations Director to act as the operational heartbeat of Reflo’s in-house marketing team — a sharp executor, systems builder, and team enabler. You’ll ensure our creative ideas translate into high-performance execution, delivering brand and commercial goals on time, on budget, and at a world-class standard.

This role is part project manager, part process designer, and part strategist. You’ll work closely with the co-founder and team leads to build clarity, remove bottlenecks, manage resourcing, and track performance. You’ll bring the precision of an agency, the flexibility of a startup, and the mindset of a modern operator — someone fluent in AI tools, digital workflows, and marketing performance.

RESPONSIBILITIES

• Own cross-functional marketing project delivery — from idea to execution — across brand, content, creative, social, PR, experiential, and eCom
• Translate big-picture ideas into actionable timelines with clear owners, outcomes, and dependencies
• Implement and maintain marketing workflows using tools such as Asana, Notion, Airtable, or equivalent
• Set and track marketing KPIs across all disciplines, ensuring visibility and accountability throughout the team
• Own quarterly marketing planning cycles, helping prioritise focus and allocate resources effectively
• Produce regular reporting for the leadership team on team progress, performance, and campaign health
• Build scalable and repeatable marketing processes across briefs, approvals, campaign rollouts, and post-mortems
• Identify and integrate AI tools to improve efficiency, automate workflows, and enhance creative delivery
• Manage marketing budgets and resourcing across internal teams, freelancers, and agencies
• Foster a culture of responsibility, collaboration, and operational excellence
• Work closely with the co-founder to keep strategy aligned and momentum high

ABOUT YOU

ESSENTIALS

• 10+ years in marketing operations, project management, or integrated marketing roles
• Experience both brand-side and agency-side is a strong advantage
• Strong understanding of how integrated marketing campaigns are built and delivered across multiple channels
• Highly organised and detail-oriented — able to manage complex, fast-moving projects without dropping a plate
• Analytical and outcome-focused — fluent in KPIs, performance tracking, and reporting to senior stakeholders
• Commercially aware — capable of managing budgets and ensuring marketing ROI
• Curious and future-minded — with working knowledge of AI tools and how they can improve creative team performance
• Collaborative leadership style with the ability to empower and elevate cross-functional teams
• Comfortable in a fast-paced, entrepreneurial environment
• A passion for sport is essential
• Experience in the apparel industry is a bonus

IMPORTANTLY

At Reflo, we thrive on collaboration and expect everyone to dive in beyond their core responsibilities! We believe in rolling up our sleeves and working together to achieve our collective goals.

• Embrace a proactive, solution-oriented mindset, seeking opportunities to enhance the team's success and support the development of the sustainability mission across all areas of the business.
• Contribute feedback on process improvements and workflow optimizations for the company including identifying and integrating AI where possible.
• Share knowledge and expertise with colleagues to foster a culture of continuous learning and skill development.