Marketing Operations Coordinator

Ping Identity; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

Ping Identity is seeking a Marketing Operations Coordinator to support campaign operations, database management, and administrative tasks within the marketing department. This role offers the opportunity to work in a dynamic environment while contributing to varied marketing initiatives, aiming for growth in a flexible and collaborative atmosphere.

Benefits

Generous PTO & Holiday Schedule

Progressive Healthcare Options

Retirement Programs

Opportunity for Education Reimbursement

Commuter Offset

Qualifications

• 2+ years of experience in an administrative or marketing role.
• Experience with campaign setup and report generation.
• Meticulous attention to detail and ability to collaborate with various stakeholders.

Responsibilities

• Support marketing campaigns across e-mail, landing pages, and webinars.
• Maintain the accuracy of the marketing database and assist with data hygiene tasks.
• Coordinate internal communications and manage meeting logistics.

Skills

Organizational skills

Analytical skills

Communication skills

Education

Bachelor's degree in Marketing, Business Administration

Tools

Google Workspace

Slack

Job description

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture.We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

We are seeking a highly organized and detail-oriented Marketing Operations Coordinator to join our growing team. In this pivotal role, you will play a key part in ensuring the smooth and efficient operation of our marketing department. You will support various initiatives, from internal communications to campaign operations, and contribute to the overall success of our marketing efforts. This is an excellent opportunity for someone looking to build a career in marketing operations and gain exposure to a wide range of marketing functions.

You will:

• Campaign Operations Support:
• Assist in the setup, testing, and launch of marketing campaigns across various channels (e.g., email, landing pages, webinars).
• Support the creation and optimisation of campaign assets, ensuring brand consistency and adherence to best practices.
• Monitor campaign performance and assist in generating reports to track key metrics and identify areas for improvement.
• Collaborate with the content, creative, web, and field marketing teams to ensure timely delivery of campaign components.
• Database Management:
• Maintain the cleanliness and accuracy of our marketing database.
• Assist with regular data hygiene tasks, including data enrichment, de-duplication, and segmentation.
• Assist in the import and export of data, ensuring data integrity and compliance with privacy regulations.
• Administrative Support:
• Executive Communications Support: Manage the end-to-end process of collecting inputs and drafting the monthly marketing update for the CEO letter, ensuring accuracy and timely delivery.
• Internal Meeting Coordination: Own the creation of Marketing All-Hands meeting decks, proactively following up with stakeholders to ensure all slides are populated and content is submitted ahead of the event.
• Intranet Content Management: Assist the team in updating the marketing operation section of the company intranet, ensuring information is current and accessible.
• Day-to-Day Support for EMEA Field Marketing Team:
• Act as a key point of contact for the EMEA field marketing team, assisting with their operational needs.
• Support the creation and management of localised marketing materials and campaigns.
• Assist with EMEA event logistics and execution as needed.

You have:

• Bachelor's degree in Marketing, Business Administration, or a related field (or equivalent practical experience).
• 2+ years of experience in an administrative, coordination, or entry-level marketing role.
• Exceptional organisational skills and meticulous attention to detail.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with various stakeholders.
• Strong analytical skills with the ability to interpret data and generate actionable insights.
• Proficiency in Google Workspace (Docs, Sheets, Slides, Calendar) and Slack.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Proactive and self-motivated with a strong desire to learn and grow within marketing operations.

Growth path for this role:

EMEA Campaign Ops

OR

Marketing Processes team

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.

Here are just a few of the things that make Ping special:

• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.
• Regular company and team bonding events.
• Competitive benefits and perks.
• Global volunteering and community initiatives
• Generous PTO & Holiday Schedule
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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