Marketing Operations Coordinator

Informa Techtarget; Greater London; Hybrid; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Great community

Volunteer days

Career development

Flexible time off

Global collaboration

Job summary

Informa TechTarget is seeking a Marketing Operations Coordinator in London to support lead generation and content marketing initiatives. You will partner with the demand operations team to optimize campaign delivery, tracking, and impact across multiple channels.

You will manage campaign setup, QA, and daily queue monitoring while collaborating with internal teams to troubleshoot issues and implement improvements.

Qualifications

• Strong attention to detail.
• Proficient in Microsoft Excel.
• Excellent time management and organizational skills.
• Ability to multi-task and prioritize multiple priorities efficiently.
• Independent, self-motivated, and proactive.
• Adaptability to changing priorities in a fast-paced environment.
• Experience with Qualtrics, Workfront and Salesforce is a plus.

Responsibilities

• Coordinate lead generation campaigns with the demand operations team.
• Provide project management support for marketing campaigns and projects.
• Handle campaign setup across platforms and perform quality assurance checks.
• Monitor daily queues and ensure campaign fulfillment requirements are met.
• Collaborate with internal teams to troubleshoot and resolve campaign issues.
• Identify and implement process improvements; maintain best practices, docs, and checklists.
• Provide general marketing operational support as needed.

Skills

Attention to detail

Excel

Time management

Multitasking

Independent worker

Adaptability

Qualtrics

Tools

Workfront

Salesforce

Job description

We are seeking a Marketing Operations Coordinator who can help us take our lead generation operations to the next level. In this role, you’ll work closely with the demand operations team to optimize the execution and effectiveness of various lead campaigns. This is a great opportunity to make a significant contribution to our content marketing campaigns, helping to drive success for team-wide initiatives.

What you’ll do in this role:

• Work closely with our lead generation team on B2B content marketing campaigns
• Serve as project management support for a variety of marketing campaigns & projects
• Perform operational needs with a focus on ensuring campaign fulfillment requirements are met. This includes daily tasks like; campaign set up across various platforms, quality assurance checks, daily queue monitoring, etc.
• Work closely with various internal teams to identify, troubleshoot and resolve campaign issues
• Identify recommendations for process improvements & work with management to implement them
• Assist in creation & maintenance of best practices, documentation updates and checklists to share with the team
• Provide general marketing operational support as needed

Qualifications

Knowledge, skills and abilities required:

• Strong attention to detail
• Excellent Microsoft Office skills, particularly Excel
• Ability to multi-task and excellent time management and organizational skills
• Ability to prioritize and manage many simultaneous tasks and priorities with great efficiency
• Ability to work independently, take initiative and be self-motivated
• Ability to adapt to changing priorities and deliver results in a fast-paced environment
• Experience with any of the following platforms: Qualtrics, Workfront, Salesforce a plus

Additional Information

TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.

Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law.

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer with a philanthropic organization
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: Open Vacation, plus 10 national holidays, and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

Marketing Operations Coordinator • London, England, United Kingdom