Marketing Operations Associate

Houlihan Lokey - Experienced Careers; London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A leading investment bank is seeking a Marketing Operations Associate for their London office. In this hybrid role, you will manage email campaigns and marketing analytics, supporting operational processes within a fast-paced environment. Ideal candidates will have substantial experience in email marketing and CRM tools, with strong analytical and communication skills.

Qualifications

• 3-5 years of email marketing experience.
• Experience with marketing reporting and data visualization.
• Proficiency in advanced Excel skills.

Responsibilities

• Execute email marketing campaigns with precision.
• Administer the Marketing Cloud/Pardot environment.
• Develop marketing reports and analyze campaign success.

Skills

Email Marketing

Data Analysis

Communication

Time Management

Organizational Skills

CRM Familiarity

Tools

Salesforce CRM

Marketing Cloud/Pardot

Microsoft Office Suite

Excel

Job description

Business Unit:

Marketing

Industry:

No Industry

Overview

Houlihan Lokey, Inc. (NYSE:HLI) is a global investment bank with expertise in mergers and acquisitions, capital solutions, financial restructuring, and financial and valuation advisory. Houlihan Lokey serves corporations, institutions, and governments worldwide with offices in the Americas, Europe, the Middle East, and the Asia-Pacific region. Independent advice and intellectual rigor are hallmarks of the firm’s commitment to client success across its advisory services. The firm is the No. 1 investment bank for all global M&A transactions for the past two years, the No. 1 M&A advisor for the past 10 years in the U.S., the No. 1 global restructuring advisor for the past 11 years, and the No. 1 global M&A fairness opinion advisor over the past 25 years, all based on number of transactions and according to data provided by LSEG.

Scope

Our Marketing Department is seeking a seasoned, proactive, and detail-oriented Marketing Operations Associate to join our London office supporting the EMEA region and in some instances global functions. In this role, you will play a key role in executing our operational marketing processes, including email campaign deployments, reporting, and platform support. We are looking for a candidate who thrives in a fast-paced, highly professional environment, brings strong judgment and communication skills, and values thoughtful, precise work.

This is a hybrid role based in London, with a minimum 3 days in office requirement. You will report directly into the US based Marketing Operations Team.

Responsibilities

• Campaign Management: Execute email marketing campaigns and manage deployment workflows with accuracy and precision
• Pardot Administration: Administer and maintain the Marketing Cloud/Pardot environment, ensuring data accuracy, stability, and user support.
• Automation: Create and manage automation rules, engagement studio programs, dynamic lists, and segmentation rules.
• Reporting and Analysis: Develop marketing reports and maintain dashboards to track and analyze campaign activity and success. With this data, the candidate should be able to provide thoughtful, data-driven recommendations based on marketing analytics
• Collaborate with the U.S.-based Co-Head of Marketing Operations to scale and optimize platforms
• Assist in the external and internal email execution of newsletters, events, and special projects across cross-departmental Marketing colleagues
• Support digital initiatives, including web updates through the firm’s content management system (CMS)
• Other duties as assigned

Basic Qualifications/Requirements

The ideal candidate will have:

• 3-5 years of email marketing and production experience. Familiarity with Salesforce CRM, Marketing Cloud/Pardot and Pardot certification is a plus
• Proven ability to self-manage and operate independently across time zones
• Experience with marketing reporting, data visualization, and campaign analytics
• Excellent time management and prioritization skills with a proactive orientation
• Strong communication and interpersonal skills
• Exceptional organizational skills and attention to detail
• Demonstrated ability to manage projects and meet deadlines while incorporating stakeholder feedback
• Proficiency in Microsoft Office Suite, including PowerPoint and Word
• Advanced Excel skills, including pivot tables and complex reporting
• Ability to produce high-quality written communications such as memos, spreadsheets, and presentations

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.

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