Marketing Manager (B2C)

JR United Kingdom; Cardiff; Hybrid; GBP 40,000 - 65,000; Full time

Job summary

A leading company is seeking a B2C Marketing Manager to design and implement high-impact strategies across the customer journey. This role involves leading campaigns and initiatives that enhance customer adoption of new technologies. Candidates should have a strong marketing background and experience in managing cross-functional teams, with a focus on driving behavior change through creative marketing strategies.

Benefits

28 days holiday (plus buy/sell options)

Car benefit scheme

Private healthcare

Qualifications

• Proven track record in creating impactful marketing strategies.
• Experience in customer lifecycle marketing for acquisition and retention.
• Strong strategic thinker with demonstrated creativity.

Responsibilities

• Lead the development of customer contact strategies and lifecycle marketing.
• Deliver multi-channel marketing initiatives.
• Own campaign budgets and performance tracking.

Skills

Designing end-to-end contact strategies

Delivering marketing campaigns

Influencing cross-functional teams

Customer lifecycle marketing

Commercial acumen

Data-driven insights

Communication skills

Education

Degree in Marketing, Business or Economics

Tools

Power BI

Tableau

Looker

Jira

Job description

Social network you want to login/join with:

? London, Bristol or Edinburgh (Hybrid - 3 days office)

? Full-time

Are you a strategic marketer who thrives on crafting campaigns that truly influence customer behaviour? Our client is hiring a B2C Marketing Manager to lead the design and delivery of high-impact strategies across the full customer journey - from acquisition to advocacy - helping customers transition into the new era.

As the landscapes shift, you'll play a pivotal role in helping a large, diverse customer base adopt new technologies - ensuring no one is left behind.

Responsibilities:

• Lead the end-to-end development of customer contact strategies and lifecycle marketing campaigns.
• Deliver multi-channel initiatives using web, app, email, social, print, and partner comms.
• Use customer insight, behavioural science, and creativity to design impactful strategies that move customers from early adoption to mass-market adoption.
• Align and influence a cross-functional virtual team - ensuring delivery is joined-up, timely, and effective.
• Champion and refine marketing approaches through a test-and-learn mindset and data-led decision-making.
• Own campaign budgets, performance tracking, and reporting.
• Collaborate with internal teams and external agencies to develop messaging that's both strategic and emotionally resonant.

Skills Needed:

• Strong track record designing and delivering end-to-end contact strategies and marketing campaigns (who/what/when/how), with a hands-on approach across digital channels.
• Strategic and creative thinker, passionate about using marketing to drive real-world behaviour change.
• Experience influencing, managing, and persuading matrix teams, with confidence to get your ideas prioritised across wider business functions (line management experience a bonus).
• Proven experience in customer lifecycle marketing - particularly driving acquisition, retention, and behaviour change.
• Strong commercial acumen and ability to distil data into actionable insights using BI tools (e.g., Power BI, Tableau, Looker).
• Agile working experience (e.g., Jira) and comfort in fast-paced, evolving environments.
• Excellent communication and stakeholder engagement skills.
• Degree in Marketing, Business or Economics (or equivalent experience).

Benefits Include:

• ?️ 28 days holiday (plus buy/sell options)
• ? Car benefit scheme, private healthcare, and loads more

Inventum Group is acting as an Employment Agency in relation to this vacancy.