Marketing Manager , Amazon Flex and I have Space

Amazon; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Marketing Manager, where you will spearhead innovative programs within Amazon Flex and I Have Space. This role focuses on enhancing partner onboarding and driving marketing initiatives that bridge operations and support teams. You will utilize data and metrics to inform decisions, engage with senior leaders, and optimize business processes in a dynamic environment. If you are passionate about marketing and thrive in a collaborative setting, this opportunity is perfect for you to make a significant impact.

Qualifications

• 4+ years of professional marketing experience.
• Proficiency in data manipulation and metrics-driven improvements.

Responsibilities

• Define and manage programs for Amazon Flex & IHS.
• Collaborate with stakeholders to drive program success.

Skills

Marketing Experience

Data Analysis

Excel

Cross-functional Program Management

Tools

Tableau

Salesforce

Marketo

Job description

Marketing Manager, Amazon Flex and I Have Space

At Amazon, we are building an excellent last mile operation in India, significantly supported by Amazon Flex and I Have Space channels. Amazon Flex works directly with independent contractors (ICs) — called delivery partners (DPs) — to make deliveries to our customers. With Amazon Flex, partners are their own bosses, able to build their own schedules and choose from different opportunities (scheduled-ahead blocks, instant offers), all while earning great income. I Have Space (IHS) collaborates with local Kirana stores, which deliver shipments in their free time on behalf of Amazon within their catchment areas. Both programs are powered by a mobile app that integrates with our advanced systems, allowing partners to sign in, check out, and perform other tasks.

In this role, you will be part of the marketing team focused on enabling partners to onboard more quickly and ensuring all onboarded partners begin working with Amazon. You will also work closely with third-party (3P) partners to facilitate the onboarding process.

Key job responsibilities

1. Define, design, launch, and manage programs in India within Amazon Flex & IHS, primarily focusing on hyperlocal and on-demand business lines.
2. Gather requirements and develop product and program solutions to address business challenges sustainably.
3. Collaborate with stakeholders across various functions to define, launch, and drive programs, acting as a bridge between operations and support teams such as business operations, product teams, and field operations.
4. Improve operating costs through technology and process interventions, influencing stakeholders without direct authority to drive medium to large projects, building scalable mechanisms in a highly ambiguous environment while balancing quality and speed.
5. Engage with senior India and global leaders through discussions and well-crafted narratives, and expand programs as per Amazon’s requirements, maintaining responsibility for customer satisfaction and performance metrics.

A day in the life

The key daily activities include:

1. Tracking key performance metrics such as active DPs/stores at the site level, onboarding TAT, and funnel metrics.
2. Collaborating with stakeholders (operations, 3P vendors) to create pools of stores or DPs.
3. Influencing stakeholders across levels, from operations to leadership, without direct authority.

BASIC QUALIFICATIONS

• 4+ years of professional marketing experience (non-internship).
• Experience using data and metrics to drive improvements.
• Proficiency with Excel or Tableau, including data manipulation, macros, charts, and pivot tables.
• Experience building and scaling cross-functional marketing programs from concept to execution.

PREFERRED QUALIFICATIONS

• Experience using customer research, data, and metrics to support assumptions, generate forecasts, and evaluate marketing program efficacy.
• Experience with systems and tools like email, web analytics, and CRM platforms (Marketo, Tableau, Salesforce) for targeting, segmentation, and reporting.

Our inclusive culture empowers Amazonians to deliver the best results. If you need workplace accommodations during the application and hiring process, please visit this link. For regions not listed, contact your Recruiting Partner.

Posted: April 24, 2025 (Updated 4 days ago)

Posted: April 30, 2025 (Updated 6 days ago)

Amazon is an equal opportunity employer and does not discriminate based on protected veteran status, disability, or other legally protected categories.