Marketing Manager - Advantage Card

BOOTS; London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading company in the retail pharmacy sector is seeking a Marketing Manager to oversee the Boots Advantage Card marketing initiatives. This full-time position is based in Nottingham and entails leading a small team to ensure outstanding customer experiences and performance results, with a focus on creativity and effective collaboration with internal and external partners.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free counselling and support

Qualifications

• Proven experience leading marketing initiatives.
• Experience in CRM is an advantage.
• Ability to lead teams through change.

Responsibilities

• Lead the Boots Advantage Card marketing campaigns.
• Ensure optimal customer experience and performance.
• Collaborate with cross-functional teams for integrated marketing.

Skills

Strong marketing experience

Relationship building

Leadership skills

Analytical skills

Creative mindset

Job description

Role - Marketing Manager - Advantage card

Location - Nottingham Support Office - 5 days in Office

Location: Nottingham

Hours - Full Time - 37.5

Level - 5

Contract: Fixed term until end February 2026

Recruitment Partner: Frankie McCallister

About the role:

Sitting within the Loyalty Team, you'll be responsible for leading the marketing plan for the jewel in Boots' crown, the Boots Advantage Card. There has never been such an exciting time to join the team.

This role is based in Nottingham and is a fixed term vacancy until February 2026.

This L5 role reports into the Head of Boots Advantage Card and has a team of 2 direct reports. This role oversees and delivers all Boots Advantage Card initiatives to drive strong performance and customer experience.

• Lead the Boots Advantage Card marketing campaigns across the year across multiple channels
• Ensure optimal performance and customer experience across the year including events and offers
• Work closely with a wide range of cross functional teams including agency partners, squads, customer services, stores and tech dev teams to deliver a truly integrated experience
• Deliver automated comms experiences eg birthday triggered comms
• Be the champion for the Advantage Card customer in everything that we do
• Responsible for KPI performance

What you'll need to have: (the candidates experience)

• Strong marketing experience and proven results. CRM experience is an advantage but not a pre-requisite
• A creative individual with a customer-first mind set
• You will need to be an excellent relationship builder with both internal and external teams and strong leadership skills. The ability to lead a team through change and complex scenarios is important
• Strong analytical skills
• An ability to see the bigger picture but also to analyse the detail and fix operational issues when they arise
• A marketing leader with strong proven experience of leading programmes and leading their own teams

Why Boots:

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. (Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate)

What's next:

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you'll be notified by email.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.