Marketing Manager

Mandarin Oriental; Greater London; On-site; GBP 55,000 - 70,000; Full time

Benefits offered by this job

MOstay

Health benefits

Retirement plans

Charity day

Length of service holiday

Employee Assistance Programme

Job summary

Mandarin Oriental Mayfair, London is seeking a Marketing Manager to lead the hotel and residences' marketing strategy within the Marketing & Communications Department. Based in Mayfair, the role oversees media relations, content across digital and print, social media, partnerships, and coordination with MOHG offices, while guiding the Digital & Social Media Executive and external agencies.

This maternity cover position requires strategic vision, exceptional storytelling, and a collaborative

Responsibilities

• Driving brand reputation, property positioning and visibility of the hotel via all communications channels such as media, content, digital, consumer marketing and partnership activity.
• Overseeing all matters relating to media and public relations for the hotel and liaise with local media, in-house overseas media, colleagues, the general public and relevant stakeholders to drive positive publicity, awareness and to effectively handle media requirements.
• Overseeing all collateral production and other marketing communications for the hotel.
• Overseeing all social media channels strategy, promoting the hotel through positive and enticing content.
• Promoting the image of the hotel through positive publicity, suitable partnerships and appropriate awareness campaigns.
• Communicating with the MOHG Communications Offices and PR Agencies with a view of achieving properly positioned print and online media exposure.
• Effective management of all agencies including PR and graphic design
• Line management for the Digital & Social Media Executive

Job description

Marketing Manager (Maternity Cover)

Mandarin Oriental Mayfair, London is looking for a Marketing Manager to join our Marketing & Communications team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award‑winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought‑after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting‑edge of luxury experiences.

Mandarin Oriental Mayfair, London is the newest jewel which has opened in the heart of Mayfair. It’s another world; an oasis of calm in the heart of the city, with the most attentive service. A world that’s all about our guests.

About The Job

Based at the Mandarin Oriental Mayfair, London within the Marketing & Communications Department, the Marketing Manager is responsible for delivering the Marketing strategy for the hotel and residences.

As a Marketing Manager at Mandarin Oriental Mayfair, you will be responsible for the following duties:

• Driving brand reputation, property positioning and visibility of the hotel via all communications channels such as media, content, digital, consumer marketing and partnership activity.
• Overseeing all matters relating to media and public relations for the hotel and liaise with local media, in‑house overseas media, colleagues, the general public and relevant stakeholders to drive positive publicity, awareness and to effectively handle media requirements.
• Overseeing all collateral production and other marketing communications for the hotel.
• Overseeing all social media channels strategy, promoting the hotel through positive and enticing content.
• Promoting the image of the hotel through positive publicity, suitable partnerships and appropriate awareness campaigns.
• Communicating with the MOHG Communications Offices and PR Agencies with a view of achieving properly positioned print and online media exposure.
• Effective management of all agencies including PR and graphic design
• Line management for the Digital & Social Media Executive

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work‑life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• 1 paid Charity Day per year to dedicate to a charity of your choice
• Increased holiday entitlement with Length of Service, up to 33 days off
• Access to Hospitality Action’s Employee Assistance Programme

SUSTAINABILITY AT MANDARIN ORIENTAL

Corporate responsibility values are deeply ingrained in Mandarin Oriental’s culture, and sustainability implications are carefully considered with every decision across the Group, aligning our sustainable development efforts with the industry criteria set by the Global Sustainable Tourism Council.

We strive for a better future for the next generation. Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts. We are very proud of the initiatives our colleagues have implemented to help us on the path to achieving our sustainability goals, such as single‑use plastic elimination, ethical supply chain and procurement, community and colleague engagement, technology practices and waste reduction. We are committed to doing the right thing, every day.

DIVERSITY & INCLUSION

We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long‑term success of our people, our business and the societies and economies in which we operate.

All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.

ELIGIBILITY TO WORK IN THE UK

Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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