Marketing Executive / Clinic Coordinator

India Gabrielle Aesthetics, Permanent Makeup, Skin & Laser Clinic; Bexhill-on-Sea; On-site; GBP 27,000 - 30,000; Full time

Job summary

Une clinique de soins esthétiques de renom cherche un Marketing Executive / Clinic Coordinator passionné pour intégrer son équipe dynamique à Bexhill-on-Sea. Le rôle combine marketing numérique et coordination clinique, offrant la chance d'améliorer l'expérience des clients tant en ligne qu'en personne. Rejoignez une entreprise gagnante d'un prix, où votre expertise en gestion de contenu et service à la clientèle sera mise à profit.

Benefits

Discounts on treatments & products

Commission Incentives

Pension Scheme

28 Days Paid Annual Leave

Christmas Break

Optional Overtime

Qualifications

• Expérience en gestion des réseaux sociaux et marketing.
• Capacité à offrir un excellent service client.
• Aptitude à gérer plusieurs tâches dans un environnement dynamique.

Responsibilities

• Gérer le site web du clinic et le contenu marketing.
• Assurer un service client exceptionnel en clinique.
• Gérer les réservations et les paiements des clients.

Skills

Social Media Management

Customer Service

Digital Marketing

Attention to Detail

IT Proficiency

Tools

Canva

Squarespace

Mailchimp

Ovatu

Job description

This is an in-house position only - not suitable for remote workers.

Are you a highly organised individual with a passion for digital marketing and ideally an interest in aesthetics/skincare?

We’re looking for a confident and reliableMarketing Executive / Clinic Coordinatorto join our award-winning team atThe India Gabrielle Clinic, based inBexhill-on-Sea, East Sussex.

This unique, hands-on role blends digital marketing with front-of-house coordination, offering the opportunity to shape client experiences both online and in-clinic.

You’ll play a key part in maintaining our brand presence, managing client communications, and supporting the smooth running of the clinic day-to-day.

If you're someone who thrives in a fast-paced, client-focused environment and is experienced in creating engaging content and confident managing bookings - we'd love to hear from you!

Responsibilities:

Marketing & Digital Media:

• Manage the clinic website (via Squarespace), keeping content current, visually engaging and SEO optimised.
• Design and schedule social media content using Canva, Meta Business Suite, and TikTok.
• Plan and implement email campaigns via Mailchimp and Squarespace.
• Develop brand awareness and engagement through effective content and strategy.
• Create print-based marketing materials such as treatment menus, posters, and brochures.

Clinic Coordination & Client Care:

• Promote and sell treatment plans and skincare products.
• Welcome clients warmly and provide exceptional front-of-house service.
• Build rapport and deliver outstanding customer service.
• Answer email and telephone enquiries professionally and efficiently.
• Manage appointment bookings using Ovatu.
• Process client payments via EPOS Now and Stripe.
• Maintain accurate monthly transaction records using Google Sheets.
• Keep an up-to-date log of supplies and stock to ensure timely ordering and maintain general clinic supplies.
• Maintain a clean, organised, and professional work environment.
• Pack and dispatch online product orders.
• Check and accurately file client consent forms with strong attention to detail.
• Send post-treatment review requests via text message.
• Manage and update the clinic’s Google Business Profile.
• Use IT systems confidently and troubleshoot basic technical issues.

What We’re Looking For:

• Experience in social media, marketing, or sales.
• Organised, proactive, and able to multitask in a fast-paced environment.
• Excellent customer service skills and a genuine passion for client care.
• Able to build trust and strong relationships with clients from first contact.
• High attention to detail, especially when handling client records, forms and GDPR.
• Friendly, well-presented, and confident in client-facing roles.
• Strong knowledge of aesthetics, advanced skin & laser treatments, and permanent makeup.
• Comfortable with IT equipment, software, and digital platforms.
• Confident using tools like Canva, Squarespace, Mailchimp, and social media for business.
• Familiarity with online booking systems (preferably Ovatu).
• Fast learner with the ability to work independently and take initiative.

What We Offer:

• Salary -dependent on level of experience
• Staff Discounts - on treatments & products
• Commission Incentives
• Pension Scheme
• 28 Days Paid Annual Leave - including bank holidays and your birthday off (Pro-rata, calculated based on start date)
• Christmas Break - We close between Christmas and New Year
• Optional Overtime – extra hours available if you're interested

Job Type: Full-time, Permanent

Pay: £27,000.00-£30,000.00 per year