Marketing & Digital Engagement Officer

mPowered Solutions Inc.; Neath; On-site; GBP 30,000 - 38,000; Part time

Job description

Swansea Bay University Health Board

About

Swansea Bay University Health Board (formerly ABMU) was created on 1 April 2019, after responsibility for providing healthcare services in the Bridgend County Borough Council area passed from ABMU to the new Cwm Taf Morgannwg University Health Board.

Swansea Bay UHB covers a population of around 390,000 in the Neath Port Talbot and Swansea areas and we have a budget of around £1bn. The Health Board employs approximately 12,500 staff.

It has three major hospitals providing a range of services: Morriston and Singleton in Swansea, and Neath Port Talbot Hospital in Baglan, Port Talbot.

We also have a community hospital and primary care resource centres providing clinical services outside the main hospitals.

Primary care independent contractors play an essential role in the care of our population and the Health Board commissions services from GPs, opticians, pharmacists and dentists across the area.

We have 49 GP practices in our Health Board area, 72 dental practices including orthodontists, 31 optometry practices and 92 community pharmacies.

Mental health and learning disabilities services are provided both in hospital and community settings.

The Welsh Centre for Burns and Plastic Surgery at Morriston Hospital covers not only South and Mid Wales, but the South West of England. Morriston also delivers one of two cardiac surgery services in Wales.

Other specialist services provided by the Health Board include cleft lip and palate, renal, fertility and bariatric (obesity).

Forensic Mental Health Services are provided to a wider community which extends across the whole of South Wales.

The Health Board is part of A Regional Collaboration for Health (ARCH), which is a partnership with Hywel Dda University Health Board and Swansea University. ARCH is a unique collaboration project aimed at improving the wellbeing and wealth of South West Wales.

Key details

Location: Cimla Health and Social Care Centre, Neath, SA11 3U

Contract type: Permanent

Hours: Part time - 30 hours per week

Salary: £30,420 - £37,030 per annum pro rata

Grade: Band 5

Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.

Swansea Bay University Health Board reserves the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.

Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum. This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job Overview

An exciting opportunity has arisen for an enthusiastic, motivated and creative marketing & digital engagement professional with a flexible approach to join us, and contribute to the vital work of the Lymphoedema Wales Clinical Network.

Previous experience and/or knowledge of the work of the NHS would be an advantage but not essential. However, a good knowledge and experience of creating compelling content, including digital service user stories, video content, and social media graphics is vital.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome.

Advert

The Marketing & Digital Engagement Officer will be responsible for the planning, creation, and publication of engaging promotional content through a broad range of communications channels for the Lymphoedema Wales Clinical Network, raising the profile. You will join the established and award-winning Lymphoedema National Team supporting Value-Based Healthcare sharing the ethos of avoiding unnecessary variation to ensure the most effective and efficient delivery of services.

Working alongside the wider team, the post holder will take the lead in creating a range of compelling content, including bulletins, annual reports, case studies, digital service user stories, video content, social media graphics and creative content, posters, patient leaflets and other related promotional content, for a range of topics including health promotion, lymphoedema self-management, embedding PIFU and general promotion of the network.

Work alongside members of the Network plus key stakeholders across the organisation to generate positive coverage of routine activities, developments, events, training and specific campaigns and initiatives through contributing to and supporting communications.

The Marketing & Digital Engagement Officer will have strong digital content creation skills to ensure all content can be repurposed for maximum impact across a range of channels ensuring maximum engagement especially within hard-to-reach areas.

The post is hosted by SBUHB but is a National All Wales role.
Working for our organisation

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK, we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.

There are also apprenticeships, work placements, and volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.

Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.

We are a Disability Confident Employer and applications are welcomed from persons with disabilities. A disability will not prejudice your application. If you are unable to submit your application in the requested format because of a disability please contact the Recruitment Team, who will agree a more suitable way for you to apply. All disabled applicants who meet the essential criteria listed in the Person Specification will be invited to interview.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting the UK Government website. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Welsh language skills are desirable.

Person specification
Qualifications & Knowledge
Essential criteria

• Educated to degree level in a related area (communications; marketing; PR;) or equivalent work experience
• Extensive knowledge in software including but not exclusively, Microsoft, SharePoint, Adobe Creative, Canva, Photoshop and video editing software, and a range of social media platforms
• Media / Communication skills Knowledge of communications, public relations or marketing theory and practice.

Desirable criteria

• Professional qualifications in marketing, PR or journalism

Experience
Essential criteria

• Experience of working with complex information and adapting it for different audiences.
• Experience of organising and running events.
• Advanced use of graphics and design packages to manipulate images and create graphics and infographics, communication visual assets etc
• Experience in photography and photo editing.
• Social media campaign experience across different platforms.

Desirable criteria

• Experience of working in a large and complex organisation, with a wide range of people at all levels, developing relationships and providing a responsive communications service, both internally and externally.
• Experience in video shooting and production/editing.

Aptitude and abilities
Essential criteria

• Ability to manage own workload including multiple priorities and to work to tight deadlines.
• Video/digital editing skills
• A proficient user of digital and social media, and ability to adapt to the changing media landscape.
• Graphic design skills using desktop publishing packages.

Desirable criteria

• Experienced Welsh Speaker & translator.

Further details / informal visits contact

Name: Melanie Thomas
Job title: Clinical Director Lymphoedema Wales
Email address: [email protected]
Telephone number: 01639 862767

Additional information: Amy Shrimpton
Project Manager LWCN
Email: [email protected]