Marketing Communications and Engagement Manager

Hand Picked Hotels; Reading; On-site; GBP 35,000 - 50,000; Full time

Job summary

A luxury hotel group is seeking a Marketing Communications & Engagement Manager for a 12-month maternity cover contract. The role involves delivering marketing campaigns, coordinating with hotel teams and external suppliers, and supporting various events. The ideal candidate should have experience in hospitality marketing, strong organisational skills, and a keen eye for detail. Competitive salary and benefits package offered.

Benefits

Highly competitive salary package

Career progression opportunities

28 days holiday increasing with service

Free onsite parking

Colleague Assistance Program

Company pension scheme

Discounted stays and food

Annual loyalty awards

Qualifications

• Current marketing communications experience, ideally in hospitality or lifestyle brands.
• Strong organisational skills and ability to coordinate multiple projects.
• Confident working with external suppliers.
• Good understanding of digital marketing channels.
• Excellent attention to detail and brand standards.

Responsibilities

• Deliver seasonal and F&B campaigns and manage branded materials.
• Support weddings, conferences, and events with targeted campaigns.
• Liaise with hotel GMs, Sales & Revenue teams, and external partners.

Skills

Organisational skills

Digital marketing knowledge

Attention to detail

Relationship building

Job description

Overview

Location: Based at Head office in Sevenoaks, with ability to travel to on-site meetings to hotels within the collection as required. We are looking for a hands-on Marketing Communications & Engagement Manager to join Hand Picked Hotels on a 12-month maternity cover contract.

Responsibilities

• Central Marketing Communications: deliver seasonal and F&B campaigns, manage branded materials (menus, brochures, templates), work with our Digital Team to keep web content fresh, and ensure hotels have the assets they need.
• Engagement & Events Marketing: support weddings, conferences, and divisional events with targeted campaigns and local activations that drive awareness and bookings.
• liaise daily with hotel GMs, Sales & Revenue teams, central functions, and external partners (designers, copywriters, production) to ensure everything lands on time, on brand, and with impact.

Qualifications

• Current Marketing communications experience, ideally in hospitality, leisure, or lifestyle brands.
• Strong organisational skills and ability to coordinate multiple projects simultaneously.
• Confident working with external suppliers (designers, copywriters, production) to deliver assets.
• Good understanding of digital marketing channels, including email, websites, and social.
• Excellent attention to detail (copy, design, brand standards).
• Ability to build positive working relationships with internal stakeholders (hotel GMs, central functions).
• Desirable: Experience in events or engagement marketing.
• Knowledge of CMS/web content management.
• Experience in multi-site or luxury brand environments.

Company profile

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today remains a family-owned group with 21 unique luxury country houses and coastal retreats. Each hotel is hand picked for its individuality and offers distinctive architecture and location, from Scotland to the Channel Islands.

We are dedicated to creating unique stays with curated personalised service, upholding our values of family, individuality, community and care.

Benefits

• A highly competitive salary package.
• Opportunities to be part of an exciting and dynamic team that celebrates Diversity and Inclusion.
• Ongoing investment in your career progression, with access to in-house and external training programmes.
• 28 days holiday per year including bank holidays, increasing to 33 days with length of service.
• Free onsite parking.
• Colleague Assistance Program and Company Sickness Scheme Benefit.
• Company pension scheme with a generous employer contribution.
• Life assurance and online retail discount platform.
• Discounted stays in our hotels, and on food, drink, spa treatments & products.
• Annual loyalty awards and introduction bonus for new colleague recommendations.
• Colleague of the Month awards and regular team gatherings.

Equal Opportunities

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.

Apply today if you're an organised marketing all-rounder with hospitality or lifestyle brand experience and enjoy juggling campaigns, content, and stakeholders.