Marketing Associate (Technical Content & Documentation)

Cloudsoft; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A cloud services company in Edinburgh is seeking a junior marketing professional. This role involves creating technical content and managing documentation to support customer communications. The position offers growth opportunities in a dynamic environment focused on cloud technologies and modern engineering practices.

Benefits

Up to 37 days paid holiday every year

Private pension matching contributions

Private health insurance (including dental, optical)

EMI Share options

Perks (Perkbox, Cycle2Work scheme and more)

Monthly team events and activities

Qualifications

• 1–3 years of experience in marketing, content, or technical writing.
• Exposure to infrastructure-as-code, Kubernetes, and APM is preferred.
• Strong writing skills adaptable for different audiences.

Responsibilities

• Write and edit technical marketing content including case studies.
• Build and maintain a documentation library highlighting engineering patterns.
• Collaborate with engineers for detailed write-ups on project outcomes.

Skills

Writing

Editing

Communication

Project Management

Job description

Cloudsoft is seeking a junior marketing professional with a passion for cloud technologies to join our growing team. This role will support the creation of compelling technical content, customer case studies, and go-to-market messaging—and will take the lead in building a structured documentation library that highlights our engineering capabilities and project work.

You’ll work closely with engineers, product leads, and sales to create content that showcases our consulting services, platform strengths, and technical partnerships. You’ll also help formalise how we describe and organise reusable content across engagements.

Key Responsibilities:

• Write and edit technical marketing content such as case studies, blog posts, solution briefs, and LinkedIn posts.
• Translate engineering concepts into accessible language for enterprise and cloud-native audiences.
• Build and maintain a searchable library of documentation that covers our engineering patterns, integrations, and reusable assets.
• Create and maintain internal and external-facing documentation for service offerings and reference architectures.
• Interview engineers and customers to develop detailed writeups of Cloudsoft’s project work and outcomes.
• Collaborate on the development of product messaging frameworks and sales enablement materials.

Preferred Skills & Experience:

• 1–3 years in a marketing, content, or technical writing/documentation role.
• Exposure to or interest in infrastructure-as-code (IaC), Kubernetes, and application performance monitoring (APM).
• Experience creating documentation, wikis, or internal knowledgebases.
• Strong writing and editing skills, including the ability to adjust tone for technical vs business audiences.
• Familiarity with cloud platforms (AWS, Azure, GCP) and modern engineering workflows.
• Self-starter who can manage projects independently in a fast-paced environment.

Cloudsoft are a cloud and software services company based in city-centre Edinburgh. Our mission is to help customers run their applications well using cloud and modern platforms, including migrating, automating operations and evolving. We work with many companies in helping their immediate needs in terms of software challenges and integrations. This translates to a dynamic environment with an ever-changing mix of technologies, non-stop learning, and exciting challenges.

Benefits include:

• Up to 37 days paid holiday every year
• Private pension matching contributions
• Private health insurance (including dental, optical)
• EMI Share options
• Perks (Perkbox, Cycle2Work scheme and more)
• Monthly team events and activities

Why Join Cloudsoft
This is a high-impact role at a key moment in our company’s growth. You’ll shape how we communicate what we do, both externally and internally. If you want to build technical storytelling muscle in a company that operates at the intersection of engineering, cloud automation, and consulting, this role is for you.