Marketing Assistant

Southbank Centre; London; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

The Southbank Centre is seeking a Marketing Assistant to join their Creative Engagement team on a full-time, fixed-term basis until September 2026. The role involves supporting inclusive marketing campaigns focused on connecting diverse communities to the Centre’s vibrant programming. Ideal candidates will possess strong communication skills, an understanding of arts marketing, and a dedication to accessibility.

Benefits

5% employer’s pension contribution (rising to 9%)

28 days annual leave plus bank holidays

Hybrid working model

Enhanced sick pay

Enhanced family leave benefits

Up to 30% discounts at onsite retail

Staff ticket offers for events

Free entry to Hayward Gallery

Free staff yoga

Confidential Employee Assistance Programme

Season ticket loan

Cycle to work scheme

Qualifications

• Understanding of arts marketing or community engagement communications.
• Demonstrative written and verbal communication skills with strong attention to detail.
• Ability to write, edit, and adapt content effectively across platforms.

Responsibilities

• Support the CE Marketing & Communications Manager in planning and implementing marketing campaigns.
• Create, draft, edit, and coordinate marketing materials across formats.
• Maintain up-to-date content on the Southbank Centre website.

Skills

Arts marketing

Community engagement communications

Written communication

Verbal communication

Organisational skills

Audience insight

Campaign evaluation

Inclusiveness

Job description

We are currently looking for aMarketing Assistantto join our Creative Engagement team on a full time fixed term basis until September 2026.

TheMarketing Assistantwill support the Creative Engagement team in delivering inclusive campaigns that connect schools, local communities and underrepresented audiences with Southbank Centre’s vibrant programme.

Main responsibilities include:

• Support the CE Marketing & Communications Manager to plan and implement marketing campaigns with clear objectives and timelines
• Create, draft, edit and coordinate marketing materials across digital, print and out-of-home formats
• Work with the Southbank Centre Website team to maintain up-to-date content on the Southbank Centre website for all CE programmes
• Gather and coordinate images, video, and stories from CE participants and partners to showcase the impact of the programme across various formats
• Undertake marketing outreach to niche or underrepresented groups relevant to specific CE strands

Key skills that will help you in this role include:

• An understanding of and/or experience in arts marketing or community engagement communications
• Demonstrative written and verbal communication skills with strong attention to detail, and proven ability to write, edit, and adapt content across a range of platforms and formats
• Understanding of the role of audience insight and campaign evaluation in shaping effective marketing.
• Demonstrative organisational skills with the ability to manage multiple tasks, prioritise effectively and meet deadlines
• Awareness of how to create inclusive, accessible and audience-specific communications

Please download the Job Description from our Career page for a full overview of the roles responsibilities.

We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email [e-mail] and we will be in touch with you to make the necessary arrangements.

By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.

If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.

Southbank Centre

The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.

Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.

The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.

At the Southbank Centre we believe in:

Creating welcoming spaces

• Because upholding respect, safety and belonging is at the heart of vibrant teams and communities.
• This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.

Making wonderful experiences together

• Because we all contribute to amazing artistic moments at the Southbank Centre.
• This means us all understanding and valuing the different parts we play in creating enjoyment and success.

Sparking new thinking

• Because different views and thought-provoking conversations inspire innovation, learning and growth.
• This means everyone having a desire to learn and being open to evaluating how they think and work.

Benefits & Perks:

As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:

• A min 5% employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
• 28 days annual leave, plus bank holidays (pro-rata for part time employees)
• Hybrid working model
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% discounts at onsite retail, food and beverage vendors
• Staff ticket offers for Southbank Centre events
• Free entry to Hayward Gallery
• Free/discounted entry with other reciprocal organisations
• Free staff yoga
• Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
• Season ticket loan
• Cycle to work scheme

The deadline for applications is 23:59 on the closing date for the job posting.