Marketing assistant

Catchwork; Greater London; Hybrid; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Company events

Company pension

Employee stock ownership plan

Job summary

Chain Cafe UK Ltd in London seeks a proactive Advertising & Marketing Assistant to support social media, campaigns, and brand events across our Chinatown and Head Office teams.

You will manage content creation for platforms like TikTok and Instagram, help write ad copy, assist with campaigns, and collect market data to inform decisions. A bilingual English/Chinese background and 1–2 years in marketing are preferred.

Qualifications

• Degree or background in Marketing, Advertising, Media, or Communications preferred.
• 1–2 years in marketing, advertising, social media, or brand support roles.
• Fluent in English and Chinese; bilingual content is a strong advantage.
• Familiar with TikTok, RED (Xiaohongshu), Instagram and Facebook.
• Basic experience with Canva or Adobe creative tools.

Responsibilities

• Social media content management across multiple platforms.
• Support online and offline advertising campaigns and copywriting.
• Assist with brand events, launches, and on-site activities.
• Collect market data and prepare basic marketing reports.

Skills

Bilingual English/Chinese

Social media management

Content creation

Communication skills

Multi-tasking

Canva / Adobe tools

Knowledge of TikTok / RED / Instagram

Digital marketing

UK driving licence

Education

Bachelor's degree in Marketing or related field

Marketing/Advertising background

Tools

Google Ads

Meta Ads

Canva

Adobe Creative Suite

Job description

• London Office (Primary / Operations):18–21 Lisle Street, London, WC2H 7BA
• Head Office:The Sphere, 110 Silvertown Way, London, England, E16 1EA

Company: Chain Cafe UK Ltd

Salary Range: £33,500 – £42,000 per annum (depending on experience)

Position Overview

We are seeking a motivated, detail-oriented, and creative Advertising & Marketing Assistant to join our fast-growing brand portfolio, which includes Chinese milk tea, light dining, coffee, and food retail businesses.

This role is London-based and involves working across both our Chinatown operational office and our Head Office, allowing the successful candidate to gain hands-on exposure to day-to-day store operations as well as central brand and marketing management.

The position is ideal for early-career professionals with a strong interest in marketing, digital media, and brand operations who are eager to understand both frontline execution and head-office strategy.

Key Responsibilities

1. Social Media Content Management

• Assist in managing social media platforms including TikTok, RED (Xiaohongshu), Instagram, and Facebook
• Create short-form videos, product photos, posters, and marketing materials
• Monitor trends and support initiatives to improve brand exposure and audience engagement

2. Marketing & Advertising Execution

• Support the execution of online and offline advertising campaigns
• Assist with writing advertising copy, promotional content, and campaign materials
• Support ad placements via Google Ads and Meta Ads platforms (training provided)

3. Brand & Event Support

• Assist in planning and promoting new product launches, themed campaigns, and brand collaborations
• Participate in on-site events and store-level marketing activities, including content capture (photos, videos, interviews)

4. Data Collection & Reporting

• Assist in collecting market data and customer feedback from both store-level and head-office channels
• Prepare basic marketing reports and performance summaries
• Work closely with design, photography, operations, and management teams across both office locations
• Support daily brand maintenance and marketing coordination tasks

Candidate Requirements

• Degree or background in Marketing, Advertising, Media, Communications, or related fields preferred
• 1–2 years of experience in marketing, advertising, social media, or brand support roles(Outstanding graduates will also be considered)
• Fluent in both English and Chinese (mandatory); ability to produce bilingual content is a strong advantage
• Familiar with TikTok, RED (Xiaohongshu), Instagram, and Facebook
• Basic experience with Canva or Adobe creative tools preferred
• Strong communication skills, creativity, and execution capability
• Proactive, highly organised, and able to manage multiple tasks in a fast-paced environment
• UK driving licence preferred (to support travel between locations if required)

Employment Package

• Employment Type: Full-time
• Contract Term: Long-term (permanent opportunity subject to performance)
• Work Locations: London (Chinatown Office & Head Office)
• Dynamic, creative team environment with strong learning and development opportunities
• Exposure to multi-brand marketing projects across food, beverage, and retail sectors

Job Types: Full-time, Fixed term contract, Temp to perm

Contract length: 36 months

Pay: £33,500.00-£42,000.00 per year

• Company events
• Company pension
• Employee stock ownership plan

Ability to commute/relocate:

• London E16 1EA: reliably commute or plan to relocate before starting work (preferred)

Education:

• Bachelor's (preferred)

Experience:

• 3years: 1 year (required)

Language:

Willingness to travel:

• 25% (preferred)

Work Location: Hybrid remote in London E16 1EA