Marketing and Web Account Manager

mtc.; Dundee; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A growing digital marketing agency in the UK is seeking a Marketing and Web Development Account Manager to manage client relationships and oversee projects in a hybrid role. The ideal candidate has at least 2 years of account management experience, a good understanding of digital marketing channels, and strong communication skills. This is an opportunity to impact the success of clients and advance within a supportive team environment.

Qualifications

• 2+ years previous account management experience, ideally in an agency.
• Experience in Pharmacy with knowledge of regulations is a plus.
• Comfortable handling difficult conversations with clients.

Responsibilities

• Manage a portfolio of clients and build relationships through communication.
• Collaborate with designers, developers, and marketing specialists.
• Analyze results and present to clients in meetings and reports.

Skills

Client relationship building

Project management

Digital marketing knowledge

Technical understanding of web development

Team leadership

Verbal communication

Written communication

Tools

WordPress

Shopify

Google Analytics

Google Ads

SEMrush

Job description

Location: United Kingdom

Salary: £35,000

Job Title: Marketing and Web Development Account Manager

Location: United Kingdom – In Office or Remote/Hybrid

Job Type: Full Time

Reports To: Marketing Director

Who We Are:

We are a rapidly growing web development and digital marketing agency with offices in Dundee, Edinburgh, Bristol, and London. Driven by a passion for empowering businesses, we specialise in delivering impactful digital solutions, marketing services and expert guidance that help our clients achieve their full potential online.

Who WeAre Looking For:

We are seeking a proactive and detail-oriented Marketing and Web Development Account Manager. This hybrid role requires a unique combination of digital marketing expertise, technical web development understanding, and exceptional project and relationship management skills.

Key Responsibilities:

As an account manager, you will manage a portfolio of clients and will be responsible for building and maintaining relationships with clients through regular communication. As such, you will act as the first point of contact for all client queries and requests.

You will work closely with a team of designers, developers and digital marketing specialists, manage their workload, and ensure deadlines are met. Together with your team, you will formulate strategies and create proposals to further grow web and digital marketing activities for clients.

You will also analyse results, interpret and present these to clients in meetings and reports, and use commercial and technical knowledge to make the appropriate recommendations.

Your Qualifications and Skills:

• Proven success in building excellent client relationships.
• 2+ years previous account management experience - ideally in an agency.
• Experience in Pharmacy with knowledge of regulations is a plus.
• Commercial awareness
• Comfortable handling difficult conversations with clients
• Highly organised with experience in leading a team successfully.
• Self-motivated, with a proactive mindset, positive attitude, and eagerness to learn and adapt.
• A good overview knowledge of backend and frontend development.
• Familiarity with content management systems (CMS) such as WordPress, Shopify, etc.
• A good understanding of digital marketing channels (SEO, paid search, social media, email, etc.)
• Familiar with various marketing and CRM tools (GA, GTM, GSC, Google Ads, Data Studio, SEMrush, Zoho, etc.)
• Exceptional verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders clearly and persuasively.

At mtc, we’re committed to creating an environment where innovation, teamwork, and growth flourish. As an Account Manager, you’ll have the opportunity to make a tangible impact on our clients’ success, work alongside a talented team, and advance your career in a dynamic and supportive setting.

If you’re a proactive problem-solver with a passion for building strong client relationships, we’d love to hear from you!