Marketing and Events Supervisor

Blue Octopus Recruitment Limited; York and North Yorkshire; On-site; GBP 22,000 - 30,000; Part time

Job summary

A community-focused organization in York is seeking a part-time Marketing and Events Supervisor. The role involves overseeing customer service, managing events, and supporting operations. Candidates should have strong communication skills, experience in team supervision, and a passion for marketing. This position requires regular evening and weekend work, and applications are encouraged from all backgrounds.

Qualifications

• Experience in supervising and motivating a team.
• Proven track record in customer service.
• Strong understanding of digital marketing tools.

Responsibilities

• Oversee the Folk Hall Customer Service team and events.
• Support the Folk Hall Managers in daily operations.
• Manage shop, reception, and bookings.

Skills

Customer service

Strong communication skills

Flexible and creative approach

Team motivation

Job description

*Please note that we do not currently offer any Tier 2 sponsorship.*

This role is a part-time position, working over 3 days (up to 21 hours), as part of a job share. Duties will be shared with the other part-time Marketing and Events Supervisor.

About the role

Our vision is for people of all ages to come together and enjoy a safe, social, and inclusive environment. We are seeking an experienced Supervisor to support the Folk Hall Managers in achieving this vision through excellent customer service and developing relationships with stakeholders.

The role involves the operational day-to-day supervision of the Folk Hall Customer Service team, focusing on Marketing and Events, as well as overseeing the management of the shop, reception, and bookings. Our events program includes community groups, regular activities, corporate bookings, and weddings — no two days are the same!

This position includes regular evening and weekend work on a rotational basis, supporting the Post Office, and taking operational responsibility for the Folk Hall building, events, and activities in the absence of the Folk Hall Managers.

About you

This is an exciting and challenging role for someone experienced in working with people and communities. You should be flexible, creative, motivational, with strong communication skills and a collaborative approach.

You should have a passion for marketing, especially digital channels, and understand the importance of marketing tools.

A flexible, customer-focused approach is essential, along with the ability to manage multiple priorities and see tasks through. You should have a proven track record of supervising and motivating a team, with experience in cash handling.

You will be the first point of escalation for staff and user inquiries, reporting urgent matters to the Folk Hall Manager on call.

If you believe you can make a difference to our community, we would love to hear from you!

Please note that this role is subject to a DBS check.

Our core priority

JRHT aims to be a sustainable and engaging housing association, providing high-quality, continuously improving services, and decent affordable homes in well-managed communities, prioritizing those in greatest need.

How to apply

To apply, please complete the online application. The closing date is 12th August 2025. Interviews will be held on 21st August 2025. We may shortlist and interview on an ongoing basis and reserve the right to close the application process early if enough quality applications are received.

Additional Information

We are a values-driven organization, committed to building trust, showing care, and making a difference. We strive to create an inclusive and welcoming workplace where everyone can be themselves.

This role requires being on site 3 days a week.

Our commitment to Equality, Diversity, and Inclusion

We believe in providing equal opportunities for all, regardless of age, disability, gender, race, religion, sexual orientation, or socioeconomic background. We encourage applications from individuals with lived experience of poverty.

We operate an anonymized recruitment process to eliminate bias and are a Disability Confident Employer, committed to the recruitment, progression, and retention of disabled individuals. Please inform us if you wish to be considered under the Disability Confident Scheme.