Marketing and Communications Officer

Citizens Advice Ltd; Plymouth; Vor Ort; GBP 26.000 - 38.000; Vollzeit

Zusammenfassung

Citizens Advice Ltd in the United Kingdom is seeking a motivated Marketing and Communications Officer to drive campaigns, raise awareness and demonstrate impact for clients. You will blend marketing, communications and storytelling to engage audiences across social media, websites, print and events, and collaborate with volunteers and external partners.

The role requires initiative, strong IT skills and the ability to manage content end-to-end.

Qualifikationen

• We require proven experience in marketing, communications and storytelling for diverse audiences.
• Strong written and verbal communication skills with ability to tailor messages.
• Experience working with volunteers and partners, and managing content across digital channels.

Aufgaben

• Develop and deliver marketing and communications campaigns to raise awareness and demonstrate impact.
• Create compelling content for social media, websites, print and events.
• Collaborate with colleagues, volunteers and external partners to maximise reach.

Kenntnisse

Marketing

Communications

Storytelling

Stakeholder engagement

Tools

Microsoft 365

Google Workspace

Canva

CMS / Website CMS

Jobbeschreibung

We’re looking for a motivated, enthusiastic and experienced marketer who has the curiosity and ambition to achieve the real change on behalf of our clients.

This is an exciting opportunity for someone who enjoys combining marketing, communications and storytelling to engage audiences, raise awareness and demonstrate impact.

As Marketing and Communications Officer, you’ll play a key role in supporting the twin aim of the organisation – campaigning on big social policy issues and make positive changes to people’s lives. We’re looking for someone who can think creatively, communicate effectively and adapt their approach to different audiences. You’ll be equally happy working on your own projects and collaborating with colleagues, volunteers and external partners.

Most importantly, you’ll share our commitment to empowering people and giving voices to local communities. You’ll be confident delivering high-quality communications for a range of audiences and across multiple channels, including social media, website, print and events.

You’ll be good at using IT packages, including Microsoft 365, Google Workspace, design software such as Canva and have experience of website content management. You’ll enjoy working with stakeholders, and be confident in building positive relationships with colleagues, volunteers, stakeholders and community organisations.

You’ll be flexible, able to respond to changing priorities, and be comfortable working collaboratively within a fast-paced and creative team. We’re looking for people who are receptive to feedback and see it as a chance to continuously improve. Ideally, you will be willing to occasionally work outside normal working hours to support events and other organisational activities (e.g. weekends). You will be given time off in lieu (TOIL) for this.

Closing date: 9am on Wednesday 25th November

We reserve the right to withdraw a vacancy at any time.