Marketing and Communications Coordinator - Fundraising and Shops

Royal Trinity Hospice; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A community-focused hospice in London is seeking a Marketing and Communications Coordinator to connect with the community and promote its services. The role involves delivering key messages across various platforms and collaborating with teams to create accessible content. Ideal candidates should have a background in marketing, excellent attention to detail, and a strong understanding of digital marketing trends. This is a full-time position requiring three days in the office.

Qualifications

• Experience in a marketing or communications role is essential.
• Strong knowledge of privacy, consent, and data protection in marketing.

Responsibilities

• Deliver key messages across website, email, social media, and print.
• Gather creative content for multiple audiences.
• Provide tailored marketing support for fundraising and retail functions.

Skills

Social media marketing

Digital marketing insights

Content creation

Copywriting

Tools

Online marketing platforms

Design tools

Job description

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Marketing and Communications Coordinator - Fundraising and Shops, London

Client: Royal Trinity Hospice

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 380f33373869

Job Views: 8

Posted: 12.08.2025

Expiry Date: 26.09.2025

Job Description:

Hours: working hours per week (Full time), ideally 3 days in the office

Location: 30 Clapham Common North Side, SW4 0RN

Contract: Permanent

Are you creative and enthusiastic with great attention to detail? Do you love finding ways to connect with people? Do you instinctively understand what drives others to take action and feel passionate about ensuring everyone who needs it has access to the best quality care? We’re looking for a new Marketing and Communications Coordinator to join our Communications and Engagement team.

Trinity’s Communications and Engagement team is dedicated to reaching across our catchment area and beyond, making sure people know about our care and how we are funded, promoting inclusivity and removing barriers to care.

We support and collaborate with teams across the organisation, using our expertise to promote activities, events and services, championing ways to provide financial support and ensuring our patients and community receive relevant, accessible and inclusive information about what we do and the difference we make.

Working closely with our patient services, volunteering, fundraising and retail teams, you will be a strong fit if you are a multi-tasker, are experienced working in environments that require a sensitive approach, and with the attention to detail and creativity required to produce quality, compelling and accessible content. We are looking for someone who will share our passion for the work of the hospice and the vital role we play in the community we serve.

Key Responsibilities of the role:

• Delivering Trinity’s key messages and calls to action across the marketing mix: via website, email, social media and print
• Gathering compelling, creative content to share with multiple audiences across a variety of media
• Provide tailored marketing support for Trinity’s income generation functions (fundraising, retail and commercial ventures the café and retail consultancy)
• Be responsible for applying the Communications team’s consent processes across all case studies and relevant content including managing the image library

Skills, Knowledge and Experience required:

• A sound working knowledge of using social media, email, website and design platforms in a professional context including how to communicate effectively with different audiences
• Good knowledge of how to interpret insights from digital marketing activity and use them to improve and inform work going forward
• A strong knowledge of and interest in how to keep up with digital trends
• Knowledge of privacy, consent and data protection as it relates to marketing activity
• An understanding of the complexities of working closely with people who are approaching the end of life or those who are bereaved
• Experience of working in a marketing or communications role
• Experience with online marketing platforms
• Experience with content creation tools to produce quality images, design and video
• Excellent attention to detail, strong copywriting skills and a good understanding of