Market Street Team Leader

Morrisons; ST Andrews; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player is seeking a dynamic Team Leader for its Market Street teams. This role is pivotal in ensuring high standards of service and product quality, while fostering a supportive and performance-driven culture. You will lead a passionate team, focusing on customer satisfaction and operational excellence. With opportunities for career progression and a range of attractive perks, this position is perfect for someone looking to make a significant impact in a vibrant retail environment. Join a company that values fresh food and customer experience, and take the next step in your career.

Benefits

Six weeks holiday

15% supermarket discount

Career progression opportunities

Subsidised in-store cafe

Competitive pension

Healthcare benefits

Discounts at high street shops

Family-friendly policies

Qualifications

• Experience in developing and leading teams for high performance.
• Strong operational knowledge of Market Street counters.

Responsibilities

• Lead Market Street teams to deliver fresh products and ideas.
• Ensure high standards and effective communication within the counters.

Skills

Team Leadership

Customer Service

Operational Management

Relationship Building

Coaching and Development

Job description

Are you good with people and a natural leader, or a great customer assistant looking for the next step in your career?

Do you have a helpful and friendly style, enjoy meeting new people, and going above and beyond for customers?

We're looking for Team Leaders to lead our Market Street teams to deliver fresh products and ideas for our customers.

As a Market Street Team Leader, you’re the driving force behind our Market Street teams. Your role will include:

1. Ensuring our Market Street Counter standards remain exceptionally high through maintenance and improvements.
2. Multi-skilling colleagues across the counters and ensuring they have the tools to do their job.
3. Being accountable for the coordination and day-to-day communication within the counters, including Deli, Oven Fresh, Pie Shop, Fresh to Go, Bakery, and Cake Shop, supporting colleagues where required.
4. Creating a team that delivers outstanding, friendly, and helpful service to all our customers.
5. Creating an engaging department environment where colleagues are trusted to place customers at the heart of everything they do and actively contribute ideas for improvement.
6. Building a supportive and performance-driven culture where achievement and contributions are recognised and rewarded.
7. Analyzing department data to identify opportunities to simplify and speed up processes, reduce waste, and identify risks and solutions.
8. Ensuring all policies, procedures, and legal obligations are followed as specified by the company.

In return for your hard work, we will offer you:

1. Fully flexible shift patterns.
2. Six weeks holiday (including bank holidays).
3. 15% discount in our supermarkets and convenience stores available from the day you join us.
4. Additional 10% discount card for a Friend or Family member.
5. Career progression and development opportunities.
6. Subsidised in-store cafe or shop floor ranges.
7. Competitive pension and life assurance.
8. Healthcare/Well-being benefits including Aviva Digital GP.
9. Morrisons MyPerks with discounts at high street shops, cinemas, gyms, and more.
10. Optional Payroll charity donations.
11. A range of family-friendly policies including 26 weeks maternity and adoption leave, neonatal and fertility leave.

We want to provide everyone with the opportunity to succeed in their role and career with us. It’s one of our main ambitions here at Morrisons, so this could just be the start of your Morrisons journey.

About you

You’ll be the kind of person who has:

1. The ability to build and maintain effective relationships.
2. Experience in developing and leading teams, coaching to build competence and confidence for high performance.
3. Strong operational and technical knowledge of the Market Street counters.
4. Able to effectively plan, organize, and manage your own and your team’s workload.
5. Able to work to strict deadlines.

What happens next?

Click apply today to join our team - it only takes a couple of minutes! We’ll contact you soon, so please check your emails and phone regularly.

Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age, please visit the following link. At Morrisons, we want to make sure our recruitment process is fair and accessible to all. If you require any support with completing your online application, please contact us at [e-mail]. Alternatively, if you need adjustments at the interview stage, if you're invited for an interview, you'll be given a local contact who can support you with this.

About us

We love providing our customers with a great shopping experience they won’t find anywhere else. We are one of the UK’s largest supermarkets, providing great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket.

We’ve lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we’d love to meet you... We're Foodmakers and Shopkeepers, and together, we make Morrisons. What we make, makes us who we are.